Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

BRITTNEY Carr-Williams

Camden,NJ

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Capable of also using independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Owner

Puda’s Petiole, Flower and Plant Gift Shop
12.2019 - Current
  • Manages day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Interacted well with customers to build connections and nurture relationships.

Direct Support Staff

Bancroft Neurohealth
06.2017 - 08.2020
  • Documented client progress in confidential files.
  • Implemented crisis intervention plans to support client safety.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Monitored client progress and provided feedback to families and treatment team members.
  • Educated clients and families about mental health issues, treatments and resources.
  • Collaborated with medical and clinical personnel to coordinate and implement client services.
  • Facilitated support groups for clients to discuss issues related to mental health.
  • Built partnerships with community agencies and service providers to remove access gaps.
  • Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.

Education

Bachelor of Science - Behavioral Neuroscience

Rider University
Trenton, NJ
05.2025

Sociology

Bloomfield College
Bloomfi, NJ
2010

Skills

  • Strong organizational, analytical, oral and written communications skills
  • Extensive customer service skills
  • Strong deductive reasoning skills
  • Excels in a fast pace environment
  • Strong leadership skills
  • Computer literate with knowledge of Microsoft Office applications
  • Strong interpersonal skills
  • Extensive conflict management knowledge
  • Self-motivated
  • Updating Medication Histories
  • Patient Confidentiality
  • Manual and Automated Medication Dispensing
  • Patient Education
  • Proper Labeling Procedures
  • Problem-Solving Skills
  • Quality Assurance and Control
  • FDA Drug Safety Guidelines
  • Assisting Pharmacists
  • Labeling Prescriptions
  • Team Collaboration
  • Stocking Shelves
  • Ordering and Stocking Medications
  • Drug Storage Procedures
  • Pharmacy Records Management

Timeline

Pharmacy Technician

CVS Pharmacy
09.2022 - Current

Owner

Puda’s Petiole, Flower and Plant Gift Shop
12.2019 - Current

Direct Support Staff

Bancroft Neurohealth
06.2017 - 08.2020

Bachelor of Science - Behavioral Neuroscience

Rider University

Sociology

Bloomfield College
BRITTNEY Carr-Williams