Brittney Chiasson
Complete Care Partners
Enterprise
1
Certification
9
years of professional experience
Detail-oriented professional with extensive experience in medical office administrative support and documentation. Known for ensuring accurate documentation, managing multiple providers' schedules, taking vitals, managing office product inventory, and maintaining compliance with procedure requirements to ensure optimal patient outcomes. Creative problem solver with many years of healthcare experience including new EHR adaptation and training. Relocation to Fort Riley in early November.
Work History
Lead Care Coordinator
7 Months- Co-managed a team of 13 coordinators to achieve monthly goals; adjusted task assignments for timely completion.
- Implemented data tracking and analysis to monitor team goal completion against timelines.
- Facilitated communication between patients and medical providers effectively with accurate documentation.
- Documented case updates, outreach efforts, and service coordination details with strong accuracy.
- 40 remote hours weekly.
Medical Office Administrator
1 Year 2 Months- Coordinated patient scheduling, intake, and referral workflows for high-volume pain management office.
- Managed daily schedules of multiple providers at multiple clinics/surgical centers; ensuring all patient encounters were completed and documented at the end of the day.
- Completed relevant insurance and pharmacy authorization forms using appropriate diagnostic and/or procedure coding.
- Assisted in training office staff on implementation of new EHR for accurately documenting patient appointments.
- 40 hours hybrid weekly.
Therapy Consultant
1 Year 5 Months- Prospected new customers, followed up on leads, and positioned products and services to enhance client relationships in the region.
- Utilized internal platforms to execute product delivery to clients and patients with precision and reliability.
- Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers) to troubleshoot and educate regarding product use.
- Salaried 40 hour flexible week depending on surgical/patient demand.
Medical Assistant and Scribe
5 Years 8 Months- Documented provider notes accurately in electronic health records and maintained chart completeness.
- Monitored billing policy changes, ensuring compliance with authorization processes and minimizing disruptions in patient care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated with pharmacy staff to complete medication prior authorizations promptly, ensuring continuity of treatment for patients.
- Trained incoming scribes on required charting standards and EHR use.
- Tracked supplies, maintained inventory levels, and ordered clinical materials to support workflow.
- 40-45 hours in person weekly.
Education
Bachelor of Arts - Chemistry
- Nellie Naylor Award for Female Excellence in Chemistry Recipient
- Wine Validity Testing Aide
- Genetics Lab Teachers Assistant
- General Chemistry Tutor
Skills
Comprehensive medical recordkeeping
Appointment coordination
Vital sign monitoring
Medical procedure explanation
HIPAA compliance knowledge
Office administration
Prioritization and scheduling
Clear written communication
Skilled in Microsoft Office applications
Collaborative team guidance
Certification
- Completed the Portland Marathon: October 2023
- Special Olympics Involvement for 14+ years: 2019 Coach of the Year
- Started a Cheerabilities team: Sonic Elite Stars with Sonic Elite Olympia in 2022
Timeline
Lead Care Coordinator
Complete Care Partners
05.2025 - 12.2025Read More
Medical Office Administrator
Alliance Pain Center
01.2024 - 03.2025Read More
Therapy Consultant
Nevro
08.2022 - 01.2024Read More
Medical Assistant and Scribe
Alliance Pain Center
12.2016 - 08.2022Read More
Iowa State University
Bachelor of Arts from Chemistry
Read More