Brittney Collett
Boynton Beach,FL
Summary
Results-driven restaurant manager with a proven track record in driving high hospitality levels and streamlining operations. Skilled in cash management, staff training, and conflict resolution, contributing to enhanced guest satisfaction and team performance.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server/Manager
Howleys
West Palm Beach, Florida
05.2022 - Current
- Oversaw daily restaurant operations to ensure efficient service delivery.
- Monitored guest satisfaction, resolving concerns promptly and effectively.
- Collaborated with kitchen staff to guarantee timely food preparation and service.
- Collected cash sales from employees for accurate server tipping after shifts.
- Encouraged team morale through regular acknowledgment of hard work. through acknowledgment of hard work and achievements.
- Trained and acclimated new servers to restaurant's culture and operations.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Managed tables throughout dining room to execute service at highest level.
Bartender
Lantarn
Lake Worth, Florida
09.2023 - 06.2025
- Provided excellent customer service by engaging with guests and taking orders.
- Mixed cocktails and served beverages with precision and creativity.
- Maintained cleanliness of bar area and ensured proper sanitation practices.
- Handled cash transactions accurately and processed payments efficiently.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Education
GED -
Pine Ridge High School
Deltona, FL06-2002
Skills
- Customer service
- Staff supervision
- Hospitality standards
- Food safety
- Cash management
- Inventory management
- Conflict resolution
- Time management
Certification
- Servsafe Certificate
Timeline
Bartender
Lantarn
09.2023 - 06.2025
Server/Manager
Howleys
05.2022 - Current
GED -
Pine Ridge High School