Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Brittney Covey

Brittney Covey

Hillsboro

Summary

Administrative professional equipped with strong organizational skills and dedication to achieving results. Proven ability to handle complex tasks and support executive leadership in fast-paced environments. Known for reliability, adaptability, and effective collaboration within teams to meet evolving business needs. Skilled in calendar management, communication, and problem-solving, ensuring seamless office operations and executive support.

Overview

11
11
years of professional experience

Work History

Adminisrative Assistant to the President

Hill College
08.2025 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Demonstrated professionalism in all aspects of the role, maintaining a consistently positive attitude and fostering productive working relationships with colleagues and partners.
  • Maintained confidentiality by handling sensitive documents and communications with discretion and care.
  • Collaborated on special projects as needed, offering valuable input based on extensive knowledge of company policies and procedures.
  • Contributed to a positive work environment by serving as a reliable resource for colleagues seeking assistance or information related to the President''s office.
  • Improved document organization allowing easy access to crucial files when needed.
  • Anticipated potential issues within schedule or workload proactively making adjustments as necessary for optimal results.
  • Organized high-level meetings with precision and professionalism, coordinating logistics for attendees both in-person and remotely.
  • Created detailed meeting agendas that helped guide productive discussions during executive meetings.
  • Coordinated events that increased employee engagement such as team-building activities and holiday parties.

Dispatcher

Classic Towing & Recovery
08.2023 - Current
  • Manage incoming calls
  • Meet ETA expectations.
  • Conflict resolution
  • Calculation prices
  • Maintain professional communication with customers and insurance companies.

Student service representative

FaSolutions
12.2015 - 12.2024
  • Support students throughout academic processes.
  • Manage accounts for Admission, Financial aid, Student accounts, IT, Continuing education, Student records.
  • Help coordinate materials for classes and office teams
  • Onboarded students to online learning platform and trained on basic use.
  • Manage students accounts on Colleague
  • Manage VPN
  • Answer student inquiries by phone, chat, or email
  • Worked with several colleges such as Greenville tech, LIM college, Clemson University, and Spartanburg Community college.

Manager of operations

GreenwoodHall
01.2015 - 11.2015
  • Manage team of 12
  • Establish positive and effective communication among staff
  • Organize training materials related to financial aid
  • Reducing miscommunications with training sessions
  • Identify and resolve unauthorized, unsafe, or ineffective communication or practices.
  • Enforced internal and external policies
  • Managed student and parent concerns
  • Worked with the University of Alabama personally to insure expectations were being exceeded.

Education

High School Diploma -

Penn Foster

Skills

  • Excel
  • Customer support
  • Parent and student communications
  • Reading comprehension
  • De-escalating conflict
  • Verbal and Written Communication
  • Teamwork
  • Adaptability
  • Organizational skills
  • Instructional Strategies
  • Exceptional organization
  • Time management expertise
  • Advanced multitasking
  • Strong decision-making
  • Office administration

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Planned corporate meetings, lunches and special events for groups of 10+ board members and employees.

Timeline

Adminisrative Assistant to the President

Hill College
08.2025 - Current

Dispatcher

Classic Towing & Recovery
08.2023 - Current

Student service representative

FaSolutions
12.2015 - 12.2024

Manager of operations

GreenwoodHall
01.2015 - 11.2015

High School Diploma -

Penn Foster

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