Brittney Craig
Watertown,NY
Summary
Energetically led fire direction control operations in the Army, enhancing team efficiency through innovative procedures and fostering key external relationships. Demonstrated exceptional problem-solving prowess and critical thinking aptitude, streamlining data processes and prioritizing safety, which significantly improved mission readiness and operational success.
Overview
11
11
years of professional experience
Work History
Organizational Defense Travel Administration
Army
Fort Drum, NY
06.2024 - Current
- Maintained a well-organized office environment through proper record keeping, file management, and resource allocation.
- Resolved conflicts disputes between team members fostering a positive collaborative work environment.
- Managed budgets and financial reports, ensuring accurate tracking of organizational expenses.
- Streamlined administrative processes by implementing efficient systems and procedures.
- Collaborated cross-functionally across departments teams sharing knowledge expertise driving innovation within organization.
- Enhanced employee productivity with effective scheduling, task delegation, and performance evaluations.
- Improved interdepartmental communication by developing clear reporting structures and guidelines.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Agency Program Coordinator
Army
Fort Drum, NY
06.2024 - Current
- Maintained up-to-date knowledge of government travel regulations and policies for accurate information dissemination to clients.
- Booked domestic and international car, hotel and rail services.
- Consistently met or exceeded performance metrics related to booking accuracy, response time, and overall customer satisfaction ratings.
- Oversaw the processing of travel expense reports and reimbursements, ensuring timely and accurate completion.
- Coordinated group travel logistics, including transportation and lodging arrangements for large-scale events or conferences.
- Evaluated procurement needs and projected expenditures.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Achieved successful audit results through diligent record-keeping and strict adherence to internal controls.
- Conducted variance analyses to identify potential areas for improvement in existing budgeting practices.
Fire Direction Control Specialist
Army
Fort Drum, NY
04.2013 - Current
- Enhanced team efficiency by developing and implementing precise fire direction control procedures.
- Ensured mission readiness with continuous professional development, staying up-to-date on emerging technologies relevant to fire direction control operations.
- Developed strong relationships with external organizations, facilitating cooperation during joint exercises and real-world missions.
- Streamlined reporting processes within the unit, improving overall record-keeping accuracy and accessibility of crucial data.
- Conducted comprehensive risk assessments before each mission to minimize potential hazards and safeguard personnel wellbeing.
- Maintained situational awareness during high-stress situations, enabling rapid decision-making under pressure.
- Promoted a culture of safety within the unit through diligent monitoring of personnel adherence to established protocols.
Education
Bachelor Of Business Administration - Accounting
Southern New Hampshire University
Hooksett, NHBachelor Of Applied Science - Criminal Justice
Colorado State University
Fort Collins, CO10.2023
Skills
- Collaborative Teamwork
- Continuous learning mindset
- Active listening abilities
- Critical thinking aptitude
- Problem Solving Prowess
- Conflict resolution techniques
- Time Management Competence
- Adaptability in Stressful Situations
- Maintaining safety
- Teamwork and Collaboration
- Multitasking
Timeline
Organizational Defense Travel Administration
Army
06.2024 - Current
Agency Program Coordinator
Army
06.2024 - Current
Fire Direction Control Specialist
Army
04.2013 - Current
Bachelor Of Business Administration - Accounting
Southern New Hampshire University
Bachelor Of Applied Science - Criminal Justice
Colorado State University