Brittney daley
Rahway,Union,NEW JERSEY
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Secretary
Nyu Langone
New York, New York
06.2024 - Current
- Greeted and assisted patients in person and by phone, fostering a welcoming environment for all interactions
- Scheduled appointments and verified insurance details to facilitate seamless patient visits
- Process Co-payments and maintain accurate patient records in Epic
- Manage document scanning, and proper indexing of medical records in compliance with HIPAA regulations
- Coordinated communication between patients and staff to maintain smooth office operations
Scheduling Coordinator
Mount Sinai
New York, New York
06.2023 - 06.2024
- Schedules patients FPA appointments
- Collect patient demographics, and insurance information
- Verify insurance eligibility and coverage
- Advise patient of any authorizations, and or referrals needed for appointment
- Conduct reminder phone calls for upcoming appointments
- Maintain updated with Epic and Cerner record system
Mail Handler
USPS, United States Postal Service
Brooklyn, New York
11.2019 - 07.2023
- Operated mail processing equipment to ensure timely processing of packages.
- Sorted incoming mail for efficient distribution to appropriate routes.
- Collaborated with team members to streamline sorting and distribution processes.
- Maintained accurate records of mail deliveries and pickups throughout shifts.
- Assisted in training new staff on safety protocols and operational procedures.
Education
High School Diploma -
Benjamin Banneker Academy
Brooklyn, NY06-2016
Skills
- Epic charting and medical record management
- Medical Records Management
- Insurance verification
- Patient scheduling
- Document indexing
- payment processing
- Customer service
- efficient
- attention to detail
- team oriented
- proficient
Timeline
Secretary
Nyu Langone
06.2024 - Current
Scheduling Coordinator
Mount Sinai
06.2023 - 06.2024
Mail Handler
USPS, United States Postal Service
11.2019 - 07.2023
High School Diploma -
Benjamin Banneker Academy