Brittney Davis

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.

Imaging Scheduling

• Scheduled patient appointments for labs, imaging and radiology.
• Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.
• Verified patient details and insurance coverage.
• Correspond closely with Prior Authorization team to ensure all scheduled patients, including add-ons, have completed insurance verification.
• Utilized Epic software for scheduling, registration, and patient MyChart.
• Assisted patients with checking in appointments, payments, and general questions.

ER Registration

• Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
• Verified patient details and insurance coverage.
• Arranged forms and charts for each patient.
• Registered patients for ED, obstetrics, labs, surgeries and radiology.
• Oversaw training for 4 new employees.

• Worked at rapid pace to meet daily store opening deadlines.
• Cleaned and maintained aisles and displays and swept and mopped floors.
• Rotated stock by code and receiving date.
• Shared product knowledge with multiple customers while making personal recommendations.
• Balanced to needs of multiple customers simultaneously in fast-paced retail environment.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
• Contributed to waste reductions, supporting savings totaling over $100 monthly

• Worked as team member to provide hightest level of service to customers.
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.
• Oversaw training of over 5 new employees.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Maintained excellent attendance record, consistently arriving to work on time.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Maintained energy and enthusiasm in fast-paced environment.

• Assisted shoppers with checking out, returning items, and general questions.
• Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
• Responsible for solving customer complaints and providing information regarding products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
• Maintained neat and cluster-free work area around checkout area in accordance with brand policy.
• Oversaw training of 4 new employees.
• Created inviting environment for customers by maintaining store organization and cleanliness.