Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Ellison

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Cosmetologist

Self Employed
03.2003 - Current
  • Keep work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Book appointments, answer phones, greet clients, handle payments, and create client service records.
  • Demonstrate high level of customer service to increase retention and satisfaction.
  • Support clients by helping pick hairstyles to suit customer appearance and fashion choices.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.


Compliance Avatar Specialist

1800 Contacts
06.2001 - Current
  • Contact eye care providers to obtain prescriptions for contact lens customers
  • Facilitate the HUVR verification process for pending orders in our system
  • Occasionally work in RxCapture, Email, DVS, SMS and Rescue queues
  • Help answer contact lens and order questions from my other graveyard associates in different channels

Education

Associate of Applied Science - Cosmetology And Barbering

Salt Lake Community College
Salt Lake City, UT
03.2003

Skills

  • Telephone Etiquette
  • Research
  • Troubleshooting
  • Data Entry
  • Scheduling
  • Customer Service
  • Adaptable to Changing Client Needs
  • Decision-Making
  • Digital Recordkeeping
  • Appointment Scheduling
  • Contact Lens Product Knowledge

Timeline

Cosmetologist

Self Employed
03.2003 - Current

Compliance Avatar Specialist

1800 Contacts
06.2001 - Current

Associate of Applied Science - Cosmetology And Barbering

Salt Lake Community College

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Brittney Ellison