Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Fairless

Muldrow

Summary

Dedicated shift manager with over four years of experience in high-paced environments. Expertise in training staff on customer service and food safety protocols, combined with a commitment to punctuality and reliability, drive operational efficiency and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Shift Manager

Taco Bell
06.2021 - 10.2025
  • Supervised daily operations to ensure efficient workflow and adherence to company policies.
  • Trained and mentored team members on customer service standards and food safety protocols.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Coordinated staff schedules to meet peak service demands while maintaining labor cost efficiency.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Monitored food preparation processes for quality assurance and compliance with health regulations.

Barn Manager/Trainer Assistant

Kaelyn Burr-Scroggins
09.2020 - 07.2021
  • Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
  • Monitored overall health and well-being of approx 20 horses, paying attention to signs of concern.
  • Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean stalls and pens.

Crew Member

McDonald's
08.2020 - 06.2021
  • Customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
  • Collaborated with team members to streamline operations and improve order accuracy during peak hours.
  • Trained new crew members on processes, safety protocols, and customer service techniques.

Education

High School Diploma -

Epic Charter School
Oklahoma City, OK

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Opening and closing procedures
  • Punctual and reliable

Timeline

Shift Manager

Taco Bell
06.2021 - 10.2025

Barn Manager/Trainer Assistant

Kaelyn Burr-Scroggins
09.2020 - 07.2021

Crew Member

McDonald's
08.2020 - 06.2021

High School Diploma -

Epic Charter School