Brittney Fitch
Colorado Springs,CO
Summary
Energetic, reliable server with 7 years' experience providing exceptional custer service to patrons in the hospitality industry. Seeking long term employment with an established company to utilize my skill set and experience and the opportunity to further my education.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Pinnacle Surgery Center
Colorado Springs, CO
05.2023 - 11.2023
- Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.
- Gathered and prepared instruments and surgical supplies.
- Examined equipment to detect leaks, worn, or loose parts or other indications of disrepair.
- Assembled instrument trays according to established protocols using aseptic technique.
- Prepared trays, instrument packs and surgical sets.
Server
Bubba's 33 - Fayetteville Nc
Colorado Springs, CO
04.2022 - 02.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders from customers accurately and in a timely manner.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed day-to-day duties accurately and efficiently.
- Set up tables in between patrons to reduce wait times.
Bartender
Copperhead Rd.
Colorado Springs, CO
06.2011 - 03.2019
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Completed regular bar inventories and daily requisition sheets.
- Provided drink suggestions to customers based on their preferences.
- Greeted frequent visitors by name and explained new promotions.
- Upsold customers from shelf to premium brands to help boost sales.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
Education
Sand Creek High School
Colorado Springs, COSkills
- Outstanding customer service
- Hard working
- Reliable
- Prioritization and organization
- Multitasking
- Teamwork and professionalism
- Positive attitude
- Point of Sale (POS) System Operations
- Effective Customer Upselling
Certification
- TIPS Certified
Timeline
Sterile Processing Technician
Pinnacle Surgery Center
05.2023 - 11.2023
Server
Bubba's 33 - Fayetteville Nc
04.2022 - 02.2023
Bartender
Copperhead Rd.
06.2011 - 03.2019
Sand Creek High School
Similar Profiles
Theresa Archuleta, RNTheresa Archuleta, RN
RN, PACU at Pinnacle Surgery CenterRN, PACU at Pinnacle Surgery Center
Kaitlynne TillKaitlynne Till
Admit/PACU Registered Nurse at Pinnacle Surgery CenterAdmit/PACU Registered Nurse at Pinnacle Surgery Center
Rebecca VargasRebecca Vargas
Surgical Assistant at Pinnacle Surgery CenterSurgical Assistant at Pinnacle Surgery Center