Brittney Frei
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a self-manager, with strong organizational skills. I have work experience in many roles, but excel in customer service, client relations, design and tech spaces. I am able to easily adapt to the needs of my job. I enjoy learning new things and am a quick-study where training may be needed.
Overview
24
24
years of professional experience
Work History
Graphic Designer
Four Seasons Real Estate
01.2018 - Current
- Designed engaging marketing materials for property listings and promotions.
- Developed branding elements to enhance company identity and market presence.
- Utilized design software to produce high-quality graphics and visual content.
All-Star Host
TURO
01.2022 - 01.2023
- Rented out two of my personal vehicles to guests using the TURO app.
- Planned & coordinated logistics for contactless delivery of vehicles.
- Thoroughly cleaned and sanitized vehicles.
- Went above & beyond to create a great experience for my guests.
Owner, Graphic Designer
Be Free Designing
01.2008 - 01.2022
- Owner of my own graphic design company.
- Work with high-demand clients within tight timeframes.
- Bill clients and coordinate payments.
- Built strong relationships with clients through exceptional service and communication.
CSR, Graphic Design & Sales
Sugar House Awning Industries
01.2006 - 01.2018
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Place orders, handle paperwork & take payments.
- Assisted customers with inquiries via phone and email.
- Provided product information to enhance customer understanding.
- Maintained detailed records of customer interactions and transactions.
- Collaborated with team members to improve service delivery processes.
- Trained new staff on customer service protocols and policies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Fostered positive relationships with customers through active listening skills.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Manage inventory & order production products from suppliers.
Office Assistance
Harris Saxey Consultants
01.2002 - 01.2006
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Maintained filing systems, organizing documents for easy retrieval and reference.
- Managed office supplies and maintained inventory for efficient daily operations.
- Managed rental property agreements and ensured compliance with company policies.
Education
High School Diploma -
Skyline High School
05-2002
Professional Writing
University of Utah
Graphic Design
Salt Lake Community College
Utah Real Estate Agent -
Stringham School of Real Estate
Skills
- Efficient typist with a speed exceeding 60 words per minute
- Skilled in standard software applications
- Fast & adaptable learner
- Tech/computer savvy
- Skilled in Adobe Illustrator & Photoshop
- Detail-oriented organization
- Efficient time management
- Active listening & problem solving skills
- Effective speaker
- Kind
- Efficient work habits
- Self-managing
- Dependable
- Punctual
Timeline
All-Star Host
TURO
01.2022 - 01.2023
Graphic Designer
Four Seasons Real Estate
01.2018 - Current
Owner, Graphic Designer
Be Free Designing
01.2008 - 01.2022
CSR, Graphic Design & Sales
Sugar House Awning Industries
01.2006 - 01.2018
Office Assistance
Harris Saxey Consultants
01.2002 - 01.2006
High School Diploma -
Skyline High School
Professional Writing
University of Utah
Graphic Design
Salt Lake Community College
Utah Real Estate Agent -
Stringham School of Real Estate