
Dedicated and detail-oriented professional with over 15 years of experience across customer service, sales, hospitality, and cleaning services. Skilled in maintaining high standards of cleanliness, organization, and client satisfaction. Proven ability to multitask, communicate effectively, and manage time efficiently. Currently pursuing a Bachelor’s degree in Cybersecurity with a strong background in administrative work and technical systems.
Customer Service: Excellent communication, client relationship building, and conflict resolution
Organization: Efficient time management, task prioritization, and record keeping
Administrative: Scheduling, data entry, email communication, and billing management
Technical: Microsoft Office Suite, Google Workspace, basic IT troubleshooting, and data security awareness
Sales & Retail: POS systems, inventory management, and upselling techniques
Teamwork & Leadership: Ability to work independently or with teams; strong leadership
Dependability: Reliable, punctual, and professional in all job duties