Brittney Jackson

- Overseen and settled client questions connected with exchanges, guaranteeing adherence to bank strategies and administrative necessities.

- Explored grumblings by looking into account movement, exchange history, and client interchanges.

- Teamed up with different offices to accumulate fundamental documentation and give opportune goals, keeping a 95% fulfillment rate.

• Performed cash, card, and check transactions to complete customer purchases.
• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.