Brittney Johnson
Denton,TX
Summary
Positive, upbeat worker bringing more than 3 years of customer-facing experience in a fast-paced setting. Very hands-on dedicated to learning, growing, and succeeding in the company. Proven history of building trust with customers to promote satisfaction, and resolving their concerns.
Overview
4
4
years of professional experience
Work History
LockBox Clerk
Frost Bank
Irving, Tx
11.2022 - 07.2024
- Working in an office setting making copies, organizing, sorting mail
- Processing and batching checks and other personal forms for a variety of P.O boxes belonging to customers
- Data Entry - Keying checks into provided data system in a timely manner.
- Assisted customers with inquiries related to their lockbox accounts via telephone and email communication.
Cash Processor/ Imaging Director
Garda World Cash Warehouse
Dallas, Tx
09.2021 - 11.2022
- Process cash and check deposits with accuracy for various banks
- Scanning deposit slips and checks into the computer system while making sure pictures are clear and readable.
- Trained new employees on Cash Processing duties and responsibilities.
- Balanced daily transactions to ensure accuracy
Ambassador
Platinum Parking at Children Health
Dallas, Tx
08.2020 - 08.2021
- Performed office duties such as answering phones, checking in doctors, data entry
- Assisted with cash handling tasks such as helping with credit card payments, cash returns, and receipts
- Collaborated with concerned customers to determine their needs and deliver great customer service.
Education
Certification in Business Administration and Human Resources -
El Centro College
05.2021
High School Diploma -
Skyline High School
05.2019
Skills
- Customer Service
- Cash Handling
- Warehouse
- Data Entry
- Time Management
- Organization
Timeline
LockBox Clerk
Frost Bank
11.2022 - 07.2024
Cash Processor/ Imaging Director
Garda World Cash Warehouse
09.2021 - 11.2022
Ambassador
Platinum Parking at Children Health
08.2020 - 08.2021
Certification in Business Administration and Human Resources -
El Centro College
High School Diploma -
Skyline High School