Brittney Johnson
Hazel Crest,IL
Summary
Dynamic retail professional with extensive experience at Jewel Osco, excelling in inventory control and customer service. Proven track record in enhancing operational efficiency and driving sales through strategic promotions. Adept at team leadership and problem-solving, fostering a collaborative environment that prioritizes customer satisfaction and store organization.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Jewel Osco
07.2023 - Current
- Assisted in daily store operations to ensure efficient workflow and customer satisfaction.
- Supported inventory management processes, including restocking and organizing merchandise displays.
- Collaborated with team members to maintain cleanliness and organization throughout the store.
- Learned point-of-sale systems to facilitate smooth transactions and enhance customer experiences.
- Managing the stores Ecomm System and shoppers
Liquor Manager
Jewel Osco
05.2022 - 06.2023
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
- Developed and implemented promotional strategies to enhance product visibility and sales.
- Trained and mentored staff on compliance with liquor regulations and store policies.
- Analyzed sales data to identify trends, adjusting inventory accordingly to maximize profits.
Scan Coordinator
Jewel Osco
01.2006 - 06.2022
- Coordinated daily scanning operations to ensure accurate inventory tracking and management.
- Assisted team in implementing new scanning technologies to enhance efficiency and reduce errors.
- Trained staff on proper scanning procedures and equipment usage to improve operational consistency.
- Monitored scanning processes for compliance with company standards, addressing issues as they arose.
- Developed training materials to support onboarding of new employees in scanning protocols.
- Collaborated with cross-functional teams to streamline inventory processes and enhance workflow efficiency.
- Analyzed scanning data to identify trends, contributing to informed decision-making for inventory management.
- Led initiatives aimed at improving overall accuracy of scanned items, reducing discrepancies in inventory records.
- Participated in regular team meetings to stay informed about company policies, procedures, and best practices relevant to the Scan Coordinator role.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Kept records of production, tracked returned goods and took down and replaced new shelf tags.
- Managed 10 incoming calls and emails
- Developed training materials for new staff, enhancing onboarding efficiency and process understanding.
Education
No Degree - Cyber Security
Coursera
Online 06.2026
Associate of Science -
South Suburban College of Cook County
South Holland, ILHigh School Diploma -
Hillcrest High School
Country Club Hills, IL06.2001
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Customer service management
- Staff supervision
- Store operations
- Stock management
Timeline
Assistant Store Manager
Jewel Osco
07.2023 - Current
Liquor Manager
Jewel Osco
05.2022 - 06.2023
Scan Coordinator
Jewel Osco
01.2006 - 06.2022
No Degree - Cyber Security
Coursera
Associate of Science -
South Suburban College of Cook County
High School Diploma -
Hillcrest High School