BRITTNEY KENNEY
Fresno,CA
Summary
OBJECTIVES To find a company that would allow growth and opportunity. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
9
9
years of professional experience
Work History
Care Provider
Fresno County
07.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Ran errands for patients, did shopping, and picked up other necessities.
- Organized medication and provided reminders according to schedule.
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
STORE MANAGER
SUBWAY/ CLINTON AND CLOVIS
12.2019 - 03.2022
- Managed staff
- Made schedules
- Inventory
- Ordering of food and supplies
- Cash deposits/bank drops
- Customer service
- Hiring
- Letters of recommendations available upon request
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Shift leader
SUBWAY/ FISRT AND BULLARD
06.2017 - 12.2019
- CASH DEPOSITS
- Customer Service
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Cashier
El Pollo Loco, Ashlan
09.2014 - 10.2016
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
- Mastered diverse ingredient use and cooking techniques and delivered creative dishes that supported percent sales volume increase.
- Prepared different meats, seafood, poultry and vegetables in broilers, ovens, grills and fryers according to restaurant recipes and customer requests.
- Embraced full responsibility for food quality and garnished artful dishes for maximum appeal to discerning customers.
- Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
H.S Diploma -
Fresno high school
6.2005
Skills
- Oracle Solaris
- Manage Contracts
- Store Opening and Closing Procedures
- Financial Statements
- Time Management
- Adobe Systems Adobe Creative Cloud
- Intuit QuickBooks
- Team Leadership
- Google Docs
- Customer Service
- Order Supplies
- Employee Terminations
Timeline
Care Provider
Fresno County
07.2022 - Current
STORE MANAGER
SUBWAY/ CLINTON AND CLOVIS
12.2019 - 03.2022
Shift leader
SUBWAY/ FISRT AND BULLARD
06.2017 - 12.2019
Cashier
El Pollo Loco, Ashlan
09.2014 - 10.2016
H.S Diploma -
Fresno high school
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