Brittney Krausz
Sales Representative
Lansing,MI
Summary
Dynamic sales professional with a proven track record at Great Lakes Wine & Spirits, excelling in customer relationship building and performance tracking. Recognized for consistently increasing sales revenue and fostering long-term client loyalty through exceptional service and effective communication. Skilled in territory management and adept at resolving customer concerns swiftly.
Overview
17
17
years of professional experience
Work History
Sales Representative
Great Lakes Wine & Spirits
05.2019 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Server, Bartender, Management the Last 3 Years
Stillwater Grill
09.2008 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Education
High School Diploma -
Saint Patrick’s High School
Portland, MI01-2006
Skills
- Customer service
- Customer relationship building
- Relationship selling
- Performance tracking
- Territory management
- Time management
Accomplishments
- Ranked #1 in Michigan for growth in 2024
Timeline
Sales Representative
Great Lakes Wine & Spirits
05.2019 - Current
Server, Bartender, Management the Last 3 Years
Stillwater Grill
09.2008 - 05.2019
High School Diploma -
Saint Patrick’s High School
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