Brittney M Clayton
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Team Lead
Thibaut
Charlotte, NC
05.2023 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Motivated staff through positive reinforcement techniques.
- Maintained accurate records of employee attendance and task completion times.
Manager
Fourbees Rental Services
01.2020 - 06.2022
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Monitored security to protect employees, customers and property.
- Assisted coworkers and staff members with special tasks on daily basis.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Coached, mentored and trained team members in order to improve their job performance.
Warehouse Lead
Schaeffler Group - Fort Mill
01.2016 - 11.2019
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Inspected and adjusted work performed to meet expectations.
- Adjusted machines to increase productivity for runs.
Homeshopper
Harris Teeter
01.2015 - 01.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Cashier
ShopRite
04.2013 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Rahway High School
Rahway, NJ06.2015
Some College (No Degree) - Culinary Arts
Central Piedmont Community College
Charlotte, NCSkills
- Basic Computer Support
- Workflow Schedules
- Reliable Team Worker
- Fast and Efficient Service Worker
- Cleaning and Sanitation
- Organization and Time Management
- Workstation Setup and Breakdown
- Lead Generation
- Employee Training
- Productivity Performance
- Strategic Planning
- Coaching and Mentoring
Timeline
Team Lead
Thibaut
05.2023 - Current
Manager
Fourbees Rental Services
01.2020 - 06.2022
Warehouse Lead
Schaeffler Group - Fort Mill
01.2016 - 11.2019
Homeshopper
Harris Teeter
01.2015 - 01.2016
Cashier
ShopRite
04.2013 - 10.2015
High School Diploma -
Rahway High School
Some College (No Degree) - Culinary Arts
Central Piedmont Community College
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