Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Miles

Oakland,CA

Summary

Customer Service Professional With 20 Years Of Experience in Various Roles, Including Dispatching, Customer Service, & Sales. Proven Track Record In Maintaining High Customer Service Standards, Managing Routes & Leading New Hires For Success. Proficient in The POS System, Data Entry,& Microsoft Office.

Overview

20
20
years of professional experience

Work History

In Home Care Provider

Ihss
Oakland, CA
05.2021 - Current
  • Schedule Appointments
  • Errands Upon Request
  • Cleaning
  • Bathing
  • Food Preparation For The Next Day (Cooking)
  • Medication When Needed

Dispatcher

TRANS DEV EAST BAY PARATRANSIT
Oakkand, Ca
04.2023 - 11.2024
  • High Customer Service
  • Call Center
  • Schedule Driver For The Next Day
  • Monitoring Routes For On Time Accuracy
  • Ms Excel Spreadsheet
  • Ms Outlook
  • Ms word
  • Accident Report
  • Incident Report
  • Data Entry
  • Fax , Scan, Copy when Needed
  • Monitoring Over 1,800 Trips Daily

Window Dispatcher

First Transit
Oakland, CA
11.2022 - 04.2023
  • Customer Support
  • Ms Excel Spreadsheet
  • Ms Word
  • Ms Outlook
  • Data Entry
  • Input Nextel Numbers For The Next Day
  • Cashier
  • Schedule Driver For Next Day
  • Accident Report & Incident Report
  • Printing manifesto For The NeXT Day

Car Detailer

Carvana
Union City, CA
06.2021 - 01.2023
  • Scan Vehicles For Inventory
  • Detail Vehicles Inside & Outside
  • Checking All Functions of Vehicles
  • Customer Service
  • Train New Hires Upon Request

Parking Enforcement Agent

Douglas Parking
Oakland, CA
08.2020 - 06.2021
  • High Customer Service
  • Verification of Payment, None Payment, Monthly Payments & Weekly Payments
  • Maintain Over 15 Parking Lots
  • Cleaning When Needed
  • Citations When Needed

Retail Sales Associate/ Head Cashier

Ambassador Toys
San Francisco, CA
05.2017 - 01.2020
  • Up Sale
  • Cashier
  • High Customer Service
  • Inventory Clerk
  • Stock Clerk
  • Gift Wrapping Upon Request
  • Key Holder For Two Locations In Sf
  • Loss Prevention
  • Train New Employees Upon Request From Management

Tsa Mail Sorter

Staffmark
San Leandro, CA
01.2013 - 04.2017
  • Sorting Up To 60 Pieces a Minute
  • Shipping & Receiving
  • Operation Of A Plot Jack
  • Scan (Input & Output) Mail Numbers & Letters
  • Maintain Floor Support

Cashier/Customer Service

Ace Parking Management
Oakland, CA
03.2009 - 03.2012
  • Cashier
  • Customer Support
  • Direct Traffic When Needed
  • Locate Parking Spaces For Customers
  • Answer Questions Regarding Facility

Ramp Agent/Baggage Handler

Delta Global Service
Oakland, CA
09.2007 - 11.2008
  • Lifting Up To 50 Pounds
  • Handling Baggage
  • Checking Aircraft For Damages
  • Bring In&Out Aircraft
  • Cabinet Cleaner
  • Stock
  • Inventory Clerk

Office Clerk Assistant

Eastbay Conservation School
Oakland, CA
04.2005 - 01.2006
  • Answering Phone Calls
  • Data Entry
  • 10 key
  • Process Inbound & Outbound Mail
  • Filing School Records
  • Ms Excel Spreadsheet
  • Ms Words
  • Greet parents Determine There Visit

Education

Trade school - Cosmetology

Marinello Schools of Beauty
06.2007

High school diploma or GED - General Studies

John C. Fremont Senior High School
06.2004

Skills

  • Customer service
  • Cashier
  • Scheduling
  • Ms Word
  • Ms Outlook
  • Customer Support
  • Sales
  • Team Leadership

Timeline

Dispatcher

TRANS DEV EAST BAY PARATRANSIT
04.2023 - 11.2024

Window Dispatcher

First Transit
11.2022 - 04.2023

Car Detailer

Carvana
06.2021 - 01.2023

In Home Care Provider

Ihss
05.2021 - Current

Parking Enforcement Agent

Douglas Parking
08.2020 - 06.2021

Retail Sales Associate/ Head Cashier

Ambassador Toys
05.2017 - 01.2020

Tsa Mail Sorter

Staffmark
01.2013 - 04.2017

Cashier/Customer Service

Ace Parking Management
03.2009 - 03.2012

Ramp Agent/Baggage Handler

Delta Global Service
09.2007 - 11.2008

Office Clerk Assistant

Eastbay Conservation School
04.2005 - 01.2006

Trade school - Cosmetology

Marinello Schools of Beauty

High school diploma or GED - General Studies

John C. Fremont Senior High School

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