Brittney Mitchell
Virginia Beach,VA
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. As a senior expert for exceptional customer service, I bring a unique perspective and deep commitment to delivering outstanding experiences to every individual I interact with.
Overview
10
10
years of professional experience
Work History
Crew Member
Chipolte
07.2012 - 01.2017
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Barista
Starbucks
03.2014 - 10.2017
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Bank Teller
Wells Fargo Bank
02.2020 - 04.2021
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Driver
Door Dash
03.2022 - 08.2022
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Education
High School Diploma -
Grossmont High School
La Mesa, CA06.2010
Associate of Arts - Psychology
Grossmont College
El Cajon, CA06.2016
Skills
- Compliance, banking laws, and regulations
- Professionalism and Courtesy
- Customer Service-Oriented
- Strong Work Ethic
- Honest and Dependable
- Cash handling expertise
- POS Systems
- Adaptive and creative
- Time Management
- Professional Demeanor
- Adaptable and Flexible
- Collaboration and Teamwork
Volunteer
Spouse Sponsor Coordinator (Military) — Coordinator
Contact family members, provide families with information with moving, delegated other sponsors to similar family members. Organized emails and maintained a schedule.
Timeline
Driver
Door Dash
03.2022 - 08.2022
Bank Teller
Wells Fargo Bank
02.2020 - 04.2021
Barista
Starbucks
03.2014 - 10.2017
Crew Member
Chipolte
07.2012 - 01.2017
High School Diploma -
Grossmont High School
Associate of Arts - Psychology
Grossmont College
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