Brittney Overton
McKinney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Student Success Coach
Sonoran Desert Institute
02.2022 - Current
- Maintained student database and electronic records for 400 students.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Advised students individually and in groups on academic programs for individual interests.
Academic Advisor
K12 Stride
Lewisville, TX
08.2018 - 01.2022
- Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
Lead Residential Counselor
Center For Discovery | Dallas
08.2017 - 11.2021
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish .
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Education
Bachelor of Science - Human Service
University Of Phoenix
Phoenix, Az2017
Skills
- Experience with diverse populations
- Excellent Interpersonal Skills
- Meticulous attention to detail
- Excellent oral and written communication
- Team leadership
- Strategic decision-making
Timeline
Student Success Coach
Sonoran Desert Institute
02.2022 - Current
Academic Advisor
K12 Stride
08.2018 - 01.2022
Lead Residential Counselor
Center For Discovery | Dallas
08.2017 - 11.2021
Bachelor of Science - Human Service
University Of Phoenix