Brittney Peterson
Las Vegas,NV
Summary
Dedicated flight attendant with expertise in customer service and conflict resolution. Proven ability to manage airline operations, ensuring safety and compliance while enhancing passenger experiences.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Republic Airways
Boston, Massachusetts
04.2025 - Current
- Assisted passengers with boarding and deplaning procedures.
- Ensured compliance with safety protocols during flights.
- Demonstrated emergency procedures to passengers before takeoff.
- Provided exceptional customer service to enhance passenger experience.
Sales Customer Service
Mattress Firm
Newington, Connecticut
08.2023 - 04.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promote and sell the Mattress Firm finance options and Credit Card programs.
- Meet weekly and monthly quota.
Customer Service Supervisor
Trego Dugan d/b/a Frontier Airlines
Windsor Locks, Connecticut
10.2019 - 08.2023
- Assisted passengers with check-in processes and boarding procedures.
- Managed luggage handling and ensured proper tagging for flights.
- Checked passenger identification and boarding passes for compliance.
- Resolved passenger inquiries and provided travel information.
Flight Attendant
Frontier Airlines
Tampa, Florida
05.2020 - 04.2021
- Conducted pre-flight checks on emergency equipment and supplies.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ05-2027
Skills
- Conflict resolution
- Customer service
- Team collaboration
- Safety protocols
- Problem solving
- Time management
- Multitasking and organization
- Airline operations
Timeline
Flight Attendant
Republic Airways
04.2025 - Current
Sales Customer Service
Mattress Firm
08.2023 - 04.2025
Flight Attendant
Frontier Airlines
05.2020 - 04.2021
Customer Service Supervisor
Trego Dugan d/b/a Frontier Airlines
10.2019 - 08.2023
Bachelor of Science - Business Management
University of Phoenix