Brittney Peterson
Hampton,VA
Summary
Dynamic flight attendant with a proven track record in delivering exceptional customer service and ensuring passenger safety. Experienced in managing in-flight operations and conflict resolution.
Overview
10
10
years of professional experience
Work History
Flight Attendant
Republic Airways Holdings Inc
Boston, Massachusetts
04.2024 - 07.2026
- Ensured passenger safety through pre-flight briefings and safety demonstrations.
- Managed in-flight service, including meal distribution and beverage offerings.
- Assisted passengers with boarding, luggage stowage, and seating arrangements.
Customer Service Supervisor
Trego Dugan Aviation
Windsor Locks, Connecticut
03.2022 - 04.2024
- Supervised customer service team to ensure high-quality support.
- Guided passengers through check-in and boarding processes efficiently.
- Assisted customers with ticketing inquiries and travel documentation requirements.
Flight Attendant
Frontier Airlines
Atlanta, Georgia
05.2019 - 03.2022
- Conducted safety checks on emergency equipment before each flight departure.
- Collaborated with crew members to maintain a smooth flight operation.
- Responded to passenger inquiries and resolved concerns during flights.
Customer Service Representative
Menzies Aviation
Windsor Locks, Connecticut
08.2016 - 05.2020
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Assisted passengers with inquiries and provided flight information.
Education
Bachelor of Science - Business Management
American National University
Salem, VA05-2027
Skills
- Preflight briefings
- Emergency procedures
- Safety management
- Customer service
- Passenger assistance
- Conflict resolution
- Team collaboration
- Project management
- Time management
- Service communication
- Empathy and patience
Timeline
Flight Attendant
Republic Airways Holdings Inc
04.2024 - 07.2026
Customer Service Supervisor
Trego Dugan Aviation
03.2022 - 04.2024
Flight Attendant
Frontier Airlines
05.2019 - 03.2022
Customer Service Representative
Menzies Aviation
08.2016 - 05.2020
Bachelor of Science - Business Management
American National University