Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security
01.2023 - Current
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Maintained high levels of alertness throughout shifts.
Provided friendly and professional assistance to employees, visitors and customers.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Monitored security cameras to identify and respond to suspicious activity.
Fulfillment Team Member/Trainer
Home Shopping Network, HSN
10.2021 - 11.2022
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Worked with team members to facilitate efficient returns and provide outstanding customer service.
Worked with team members to improve process integration and flow.
Trained new hires on warehouse policies and procedures.
Security Officer/Site Supervisor
Allied Universal Security
06.2018 - 10.2021
Monitored premises and recorded activity in daily officer reports.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Observed patrons and customers to quickly address security situations.
Established and maintained close working relationships with staff, clients and vendors.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Overnight Stocker •
Walmart
11.2018 - 11.2019
Removed product from boxes and placed on shelves according to merchandising guidelines.
Followed instructions to properly arrange merchandise items.
Picked up boxes and related trash from sales floor.
Assessed floor displays to restock merchandise.
Stocked shelves, racks and bins with new or transferred merchandise.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service