Brittney Rojas
Mojave,CA
Summary
Highly responsible and reliable with exceptional interpersonal skills and excellent customer service experience. Proficient in Spanish.
Overview
15
15
years of professional experience
Work History
Fine Dining Server
Denny's
01.2010 - 01.2025
- Answer questions about menu and offer recommendations
- Monitor Dining room for optimal guest experience
- Serve as a mentor to new servers in both food safety and customer service training
- Consistent praise on online customer survey's for friendliness and attentiveness
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Front Desk Receptionist
Absolute HVAC
04.2016 - 09.2019
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained up-to-date knowledge of computer software programs for optimal data entry results.
Education
Mojave Adult School
Mojave, CASkills
- Exceptional Interpersonal Skills
- Excellent customer service
- Works well under pressure
- Proficient Spanish speaker
- Highly responsible and reliable
- Experienced in Point of Sale (POS) system operation
- Computer skills Word and Excell
- Inventory control
Microblading Artist
Certified for the beauty Industry for permanent makeup
Timeline
Front Desk Receptionist
Absolute HVAC
04.2016 - 09.2019
Fine Dining Server
Denny's
01.2010 - 01.2025
Mojave Adult School