Daniel Morris
Sarasota,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fine Dining Server
The Capital Grille
10.2014 - Current
- Enhanced guest satisfaction by providing exceptional service and anticipating guests needs.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure.
- Supported special events or corporate functions, executing flawless service tailored to unique requirements.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
Education
Associate of Arts -
No Degree - Business Economics
Skills
- Exceptional customer service
- Detail-oriented
- Quality Control
- Time management
- Organizational skills
- Interpersonal skills
- Strong communication skills
- Adaptable and Flexible
- Patience and empathy
- Relationship Building
- Problem-solving abilities
- Adaptive learning
Certification
Community Association Management License
Timeline
Fine Dining Server - The Capital Grille
10.2014 - Current
MCC - Associate of Arts,
USF - No Degree, Business Economics