BRITTNEY S. LONG
ST. LOUIS,MO
Summary
To obtain a position with an agency that will allow me to utilize my educational background, investigative skills and service-based work experience, all while learning and expanding my horizons.
Overview
9
9
years of professional experience
Work History
Medical Assistant/ Registration
Mercy Go Health Urgent Care
Saint Louis, MI
01.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Collected co-payments or full payments from customers.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Obtained payments from patients and scanned identification and insurance cards.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Affinia Healthcare
Saint Louis, MI
12.2021 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Administer vaccines and medications for treatment
Home Health Aide
5 Star Home Health
Saint Louis, MI
11.2020 - 12.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Pharmacy Technician
Schnucks Pharmacy
Saint Louis, MI
06.2018 - 12.2020
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Tech Intern
Walgreens Pharmacy
Saint Louis, MO, USA
01.2018 - 05.2018
- Fill and file prescriptions, pull expired prescriptions
Parking Attendant
City Of Saint Louis Treasurer's Office
Saint Louis, MO, USA
01.2016 - 01.2018
- Collect parking fees for customers that utilize parking facilities
Education
Associate Degree - Health Care Administration
Saint Louis College of Health Careers
Saint Louis, MI01.2024
Medical Assistant Certification -
Saint Louis College of Health Careers
Saint Louis, MI01.2022
High School Diploma -
Clyde C. Miller Career Academy
Saint Louis, Missouri05.2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Phlebotomy
- CPR
- Immunization administration
- Laboratory specimen collection
- Appointment setting
- Compassionate caregiver
Personaldescription
- Energetic
- Hardworking
- Self-motivated
- Organized
- Persistent
- Dedicated
Timeline
Medical Assistant/ Registration
Mercy Go Health Urgent Care
01.2024 - Current
Medical Assistant
Affinia Healthcare
12.2021 - 12.2023
Home Health Aide
5 Star Home Health
11.2020 - 12.2021
Pharmacy Technician
Schnucks Pharmacy
06.2018 - 12.2020
Pharmacy Tech Intern
Walgreens Pharmacy
01.2018 - 05.2018
Parking Attendant
City Of Saint Louis Treasurer's Office
01.2016 - 01.2018
Associate Degree - Health Care Administration
Saint Louis College of Health Careers
Medical Assistant Certification -
Saint Louis College of Health Careers
High School Diploma -
Clyde C. Miller Career Academy