Brittney Stallsworth
Erwin,TN
Summary
Detail-oriented healthcare support professional with experience handling sensitive information, reviewing documentation, and supporting patient care workflows. Strong background in HIPAA compliance, medical terminology, accurate record handling, and client communication, with current Health Information Management studies supporting continued growth in medical records and EHR use.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Consumer Directed Personal Assistant
Consumer Direct
Erwin, TN
06.2025 - Current
- Maintain confidentiality while assisting clients with daily activities and mobility.
- Document client needs and support activities with accuracy.
- Provide safe, organized care environments and communicate effectively with caregivers.
Back Office Representative
Advanced Call Center Technologies
Johnson City, TN
09.2020 - 11.2021
- Processed and documented 10+ calls per hour with accuracy and professionalism.
- Resolved customer issues within 24 hours, ensuring compliance with communication standards.
- Strengthened skills in data entry, record review, and sensitive information handling.
Teaching Assistant
UETHDA Head Start
Erwin, TN
01.2020 - 09.2021
- Supported children with disabilities, requiring careful observation and accurate reporting.
- Demonstrated strong communication, active listening, and adaptability.
- Documented student needs and maintained organized daily records.
Education
College - Health Information Management
American National University
09-2026
High School Diploma / GED -
Unicoi County High School
Erwin, TN05-2013
Skills
- Medical terminology
- HIPAA compliance
- EHR systems familiarity
- Record review & verification
- Data entry accuracy
- Confidential information handling
- Microsoft Office & Teams
- Patient interaction
- Microsoft Word, Excel, PowerPoint, Outlook
- Microsoft Teams & Zoom
- Data entry & document management
- Typing & computer operation
Certification
Registered Behavior Technician (RBT) Curriculum — 40 Hours, CPR Certification (2025-2027), First Aid Certification
Additional Qualifications
- Strong attention to detail
- Excellent organizational and time-management skills
- Ability to handle sensitive information discreetly
- Comfortable with extensive computer use
- Experience with adolescents and individuals with disabilities
- Weekend availability
Timeline
Consumer Directed Personal Assistant
Consumer Direct
06.2025 - Current
Back Office Representative
Advanced Call Center Technologies
09.2020 - 11.2021
Teaching Assistant
UETHDA Head Start
01.2020 - 09.2021
College - Health Information Management
American National University
High School Diploma / GED -
Unicoi County High School