Personable and energetic Representative committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
4
4
years of professional experience
Work History
Front Desk
FrontDesk
07.2021 - 05.2023
Worked alongside other cleaners to complete jobs in corporate office buildings.
Handled equipment, chemicals, and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Representative
GA Foods
08.2019 - 01.2021
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.
Offered advice and assistance to customers, paying attention to special needs or wants.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Met customer call guidelines for service levels, handle time and productivity.