Brittney Wilmot
Huntington Beach
Summary
Dynamic finance professional with a proven track record at Loandepot, excelling in loan origination and credit analysis. Skilled in lead generation and customer relationship management, I have successfully negotiated competitive contracts and developed strategies that maximized profits. Committed to enhancing client satisfaction and driving business growth through effective communication and financial acumen.
Overview
11
11
years of professional experience
Work History
Loan Officer
Loandepot
Irvine
01.2021 - Current
- Performed daily maintenance of loan applicant database.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Take warm leads and sell what mortgage options make the most sense based on the client information provided.
- Cold-call clients that are in the system to try and resell them on a loan option that another loan officer was unable to.
Finance Manager
Page Honda Bloomfield
Bloomfield Hills
11.2019 - 01.2021
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
- Analyzed actual financial results vs budget to prepare variance reporting to functional groups.
- Developed and implemented financial strategies to maximize profits and reduce costs.
- I sat with the client face to face and sold products that were needed for their vehicles.
- Contacted banks and lenders to approve certain clients for vehicles.
Marketing / Customer Service Representative
Erhard Bmw Of Farmington Hills
Farmington Hills
09.2016 - 11.2019
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strategies to improve the overall customer experience.
- Performed administrative tasks such as data entry and filing documents.
- Coordinated activities between various departments within the company.
Business Development Consultant
LaFontaine Automotive Group
Commerce
01.2014 - 09.2016
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Made cold calls to clients to get them in for business with representatives.
- Maintained records of all client interactions including meetings, calls, emails, for future reference.
- Monitored customer feedbacks and reviews to ensure satisfaction levels are met or exceeded.
Skills
- Loan origination
- Credit analysis
- Financial reporting
- Database management
- Lead generation
- Customer relationship management
Timeline
Loan Officer
Loandepot
01.2021 - Current
Finance Manager
Page Honda Bloomfield
11.2019 - 01.2021
Marketing / Customer Service Representative
Erhard Bmw Of Farmington Hills
09.2016 - 11.2019
Business Development Consultant
LaFontaine Automotive Group
01.2014 - 09.2016
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