CECILLE WESIERSKI

• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Maintained strict confidentiality of bank records and client information.
• Submitted loan applications to underwriter for verification and recommendations.
• Examined customer loan applications for loan approvals and denials.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
• Originated, reviewed, processed, closed, and administered customer loan proposals.
• Assisted customers in understanding loan terms and conditions to make informed decisions.
• Negotiated loan terms to provide favorable outcomes for both customers and lenders.
• Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
• Collaborated with other departments to promptly process loan applications.
• Monitored loan repayments and followed up on delinquent accounts, minimizing non-performing assets.
• Provided detailed loan options to clients, enabling informed decisions that matched their financial goals.
• Streamlined loan processing procedures, significantly reducing turnaround times for loan approvals.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
• Assisted members with account management, including updating personal information and setting up automated payments.
• Processed account transactions accurately, ensuring proper documentation and timely processing.
• Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
• Opened customer accounts and provided deposit and withdrawal receipts.
• Collaborated with team members to ensure seamless operations during peak hours or staff shortages.
• Developed comprehensive knowledge of credit union products, staying current on updates for informed recommendations to members.
• Served as a mentor for new hires sharing best practices contributing towards increased productivity among team members.
• Ensured compliance with regulatory requirements during all member interactions safeguarding both the organization''s reputation.
• Implemented and developed customer service training processes.

Performing Covid tests through nasal or throat swabs is an important aspect of healthcare during the current pandemic. Professionals in this career are responsible for collecting samples from individuals and inputting the collected data into digital devices. also ask health-related questions to complement the sample information. The following is a detailed description of the career:

• Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
• Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
• Developed a loyal client base by consistently delivering exceptional service and maintaining strong relationships with customers.
• Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
• Conducted thorough inventory management to ensure optimal stock levels at all times for popular items.
• Organized promotional events in-store to attract new clientele while enhancing engagement among existing customers.
• Trained new employees on store policies, product information, and sales techniques to enhance their performance capabilities.
• Enhanced customer satisfaction by providing personalized jewelry recommendations based on individual preferences and needs.
• Maintained accurate records of customer interactions within CRM software, ensuring seamless communication between team members regarding client preferences and requirements.
• Participated in industry trade shows to stay current with market trends, expand professional network, and acquire new clients.
• Negotiated favorable pricing agreements with vendors, securing competitive costs for the store and contributing to overall profitability.

• Managed multiple priorities effectively, balancing competing demands to meet deadlines without compromising quality.
• Kept stakeholders informed about project status, delivering regular updates and addressing any concerns proactively.
• Developed strong relationships with vendors, resulting in improved service delivery and reduced lead times.
• Facilitated smooth communication between departments by acting as a liaison for all work order-related matters.
• Supported continuous process improvement efforts within the department through active participation in brainstorming sessions, workshops, or training programs.
• Trained new employees on work order specialist responsibilities, ensuring consistent performance across the team.

• Provided exceptional customer service with empathetic listening and effective problem-solving skills.
• Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
• Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
• Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
• Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
• Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
• Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
• Collaborated with team members to achieve high levels of performance in demanding situations.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Entered and processed patients' prescriptions into internal system.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

• Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
• Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Supported executive staff, managing calendars, coordinating travel arrangements, and preparing meeting materials as needed.
• Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
• Assisted in the preparation of presentations and reports, employing advanced formatting skills for increased readability and impact.
• Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
• Ensured timely delivery of mail correspondence both internally and externally through efficient sorting methods.
• Contributed to positive company culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.