Brittney Young
Waco,TX
Summary
An accomplished Leasing Agent with excellent abilities in customer service, telephone etiquette, issue response and closing lease deals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Collin Street Bakery
10.2019 - 11.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Curbside Shopper
H-E-B Plus
02.2022 - 06.2022
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Leasing Professional
The Outpost At Waco
07.2022 - Current
- Market property to leads through emails and phone calls.
- Respond to requests and scheduled appointments for property tours.
- Tour property with prospective tenants and provide a wealth of information in regards to its key features.
- Invite prospects to fill out application upon completion of property tour.
- Distribute and follow up on tenant renewal notices.
Education
High School Diploma -
Mildred ISD
Corsicana, TX05.2019
Skills
- Telephone and Email Etiquette
- Fair Housing Policies
- Lease Agreements
- Property Tours
- Clear Communication
- Sales Techniques
- Lead Conversion
- Team Collaboration
Timeline
Leasing Professional
The Outpost At Waco
07.2022 - Current
Curbside Shopper
H-E-B Plus
02.2022 - 06.2022
Sales Associate
Collin Street Bakery
10.2019 - 11.2021
High School Diploma -
Mildred ISD
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