Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Risden

Salem,OH

Summary

Motivated and hardworking job seeker with 11+ years of retail management experience. Looking for a new career in Medical Billing and Coding where I can offer my newly obtained education and establish long term roots. Proficient with inpatient and outpatient codebooks and dedicated to learn.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Family Dollar
03.2020 - 04.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Shift Manager

Aldi
08.2014 - 11.2017
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Enforced safety standards throughout the store including proper use of machinery.

Assistant Manager

Circle K
12.2010 - 07.2014
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Ordered merchandise, and communicated with vendors and representatives.

Education

Undergraduate Certification - Medical Billing

Kent State University
New Philadelphia, OH
08.2024

Skills

ICD-10-CM

ICD-10-PCS

CPT

HCPCS

CMS 1500 Claim Form

Medical Terminology

Critical Thinking

Training and Mentoring

Customer Service

Data Interpretation

Timeline

Assistant Store Manager

Family Dollar
03.2020 - 04.2024

Shift Manager

Aldi
08.2014 - 11.2017

Assistant Manager

Circle K
12.2010 - 07.2014

Undergraduate Certification - Medical Billing

Kent State University

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Brittney Risden