BRITTNI CRAVEN
Urbandale,IA
Summary
Resident Assistant with outstanding give and receiving feedback. Excellent leadership, and motivational skills. Great organizational and decision-making strengths. Dedicated to providing safe and healthy educational environment for residents. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Full-Time Homemaker
N/A
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Resident Assistant
Stephen Center HERO Program
09.2020 - 08.2022
- Support clients with any needs/questions they have
- Give UA/BA tests and often must search belongings of clients and visitors who enter the building
- Observed and documented client taking their medication
- Room checks/Walk throughs/Delivering meat
- Maintained clients safety by enforcing compliance with program rules
- Tracked and reported clients progress based on observations and conversations
- Managed administrative tasks, maintenance requests, and incident reports
- Assisted with resolving client conflicts and disputes
- Served as positive role model for diverse group of individuals
- Mediated conflicts among residents and immediately notified supervisors or escalated conflicts
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Sales Representative
Mass Markets
07.2019 - 11.2019
Material Handler
Deelee Manufacturing
05.2018 - 09.2018
Waitress/Hostess
Grit
03.2018 - 05.2018
Call Center Representative
Access2Care
01.2018 - 03.2018
Office Clerical Specialist
Lhx Associates
02.2017 - 08.2017
Education
Unleash The Power Within -
Tony Robbins
03.2022
Motivational Interviewing Training Phase -
Stephen's Center
06.2021
Skills
- Reporting and Documentation
- Emergency Response
- Problem-Solving
Friendly, Positive Attitude
Teamwork and Collaboration
Time Management
Multitasking
Calm Under Pressure
Active Listening
Decision-Making
Problem Resolution
Timeline
Full-Time Homemaker
N/A
08.2022 - Current
Resident Assistant
Stephen Center HERO Program
09.2020 - 08.2022
Sales Representative
Mass Markets
07.2019 - 11.2019
Material Handler
Deelee Manufacturing
05.2018 - 09.2018
Waitress/Hostess
Grit
03.2018 - 05.2018
Call Center Representative
Access2Care
01.2018 - 03.2018
Office Clerical Specialist
Lhx Associates
02.2017 - 08.2017
Unleash The Power Within -
Tony Robbins
Motivational Interviewing Training Phase -
Stephen's Center
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