Brittni Downey
Piedmont,AL
Summary
Compassionate Doctor's Assistant known for high productivity and efficiency in task completion. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel at communication, empathy, and time management, ensuring optimal support to both doctors and patients.
Overview
1
1
year of professional experience
Work History
Doctors Assistant
Eye Care Alabama
Piedmont, Alabama
03.2024 - Current
- Handled general office duties to support administrative staff during peak hours.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Verified that medical supplies were adequately stocked prior to each shift.
- Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
- Monitored vital signs including blood pressure, temperature, pulse rate, and respiration rate.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Processed referrals to specialists or other healthcare providers as requested by the physician.
- Reconciled charges at end of day ensuring accuracy of billing information.
- Monitored patient progress and adjusted treatment plans as necessary.
- Assisted in the training of new Doctor's Assistants in the performance of their duties.
- Assisted back office patient processes to reduce office wait times.
- Provided patient care by taking vital signs and medical histories.
- Instructed patients on medication dosage and treatments prescribed by the doctor.
- Assisted physicians with examinations and procedures.
- Documented lab results, diagnoses and treatments for review by attending physician.
- Reviewed patient records to ensure accuracy of data entered into computer systems.
- Explained treatment procedures and physicians' instructions.
- Ensured that all prescriptions were filled accurately and efficiently in accordance with company policy.
- Prepared clinical notes and updates on each patient for review by primary physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Front Desk Receptionist
Eye Care Alabama
Piedmont, AL
03.2024 - Current
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted visitors to provide information and direct to appropriate personnel.
- Completed basic bookkeeping and document filing.
- Scheduled and confirmed appointments for clients and staff.
- Compiled and prepared reports and documents as requested.
- Signed for packages, recorded deliveries and distributed to personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Updated and maintained office policies and procedures.
Education
High School Diploma -
Harvest Homeschool
Anniston, AL05-2013
Skills
- Patient care
- Medical documentation
- Appointment scheduling
- Insurance verification
- Vital signs monitoring
- Data entry
- Referral management
- Training new staff
- Primary care experience
- Chart preparation
- Assessing needs
- Patient history
- Prescribing medication
- Health administration
- Triage
Timeline
Doctors Assistant
Eye Care Alabama
03.2024 - Current
Front Desk Receptionist
Eye Care Alabama
03.2024 - Current
High School Diploma -
Harvest Homeschool