Brittnie Camacho
Upland,CA
Summary
Law enforcement professional committed to serving and protecting citizens from crime and dangerous activities. Skilled at dealing with the general public and handling high-stress situations as well as using sound judgment in difficult and intense situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
San Marino Police Department
San Marino , CA
2022.04 - Current
- Provided administrative support to the Chief of Police, including scheduling meetings and managing calendars.
- Receive and screen callers with complaints or problems and directs them to the appropriate Division Commander for disposition.
- Maintain confidential department records including personnel and training files.
- Contribute to overall content development including taking photographs and creating graphics for the Departments social media accounts.
- Assist communications/dispatch personnel in emergencies.
- Prepare monthly staff reports for the Public Safety Commission.
- Assist with running Public Safety Commission and City Council meetings via zoom and in person.
- Responsible for timely deposits of monies collected by personnel for various department related services; e.g., bail, counter receipts, bicycle licenses, etc.
Police Dispatcher / Clerk
San Marino Police Department
San Marino , CA
2021.01 - 2022.04
- Gathered essential information from callers and dispatch the appropriate first responders to the scene
- Operated a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired
- Reviewed documentation to determine the existence of warrants, the validity of driver licenses, vehicles, vessels, firearm permits, occupational licenses, criminal background checks, address verification, match records and statuses and determine criteria for possible crime involvement
- Entered and modified information into local, state and national computer databases
- Gathered fees and fines from residents for any provided public service.
Server
Bella Sera Trattoria
Monrovia , CA
2019.12 - 2020.11
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Operated POS terminals to input orders, split bills and calculate totals
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Properly open and pour wine at the tableside
- Address and solve customer service issues.
Dialer
Medical Billing Solutions
Monrovia , CA
2016.02 - 2020.06
- Handled irate customers smoothly to achieve performance targets
- Reasoned with customers and attempted to negotiate full balance payments
- Handled contracts and payments on accounts
- Advised debtors on payment options and set up payment plans.
Server
T Phillips Ale House
Monrovia , CA
2016.06 - 2020.03
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Restocked condiments and drink station supplies to maintain customer satisfaction.
Administrative Assistant
Everest College
Industry , CA
2013.11 - 2015.04
- Met prospective students with professional approach and provided friendly, knowledgeable assistance
- Provided clerical support to all team members to improve office efficiency and enhance productivity
- Answered telephones and directed calls to appropriate staff members
- Entered data in schools system to enroll students
- Made daily reports for the head directors.
Crew Member
Round Table Pizza
Upland , CA
2012.10 - 2013.12
- Recorded customer orders and communicated clearly to confirm each order
- Suggested additional menu items, beverages and desserts to increase sales
- Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
Cashier
Johns Incredible Pizza
Montclair , CA
2011.09 - 2012.10
- Provided assistance with purchases, locating items and signing up for rewards programs
- Welcomed customers, offering assistance to help find necessary store items.
Crew Member
Round Table Pizza
Apple Valley , CA
2010.06 - 2011.06
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Education
Associate of Arts: Psychology -
University of Phoenix
11.2015
High School Diploma -
Granite Hills High School
05.2011
Associate of Science: Life Science -
Citrus College
BBA - Business Administration
California Coast University
Skills
- Multitasking and prioritization
- Problem-Solving
- Multi-line telephone skills
- Detail-oriented
- Flexible Schedule
- Ability to work efficiently in stressful situations
Certification
- Crime and Intelligence Analysis Level 1
- POST Public Safety Dispatcher (Basic)
Timeline
Administrative Assistant
San Marino Police Department
2022.04 - Current
Police Dispatcher / Clerk
San Marino Police Department
2021.01 - 2022.04
Server
Bella Sera Trattoria
2019.12 - 2020.11
Server
T Phillips Ale House
2016.06 - 2020.03
Dialer
Medical Billing Solutions
2016.02 - 2020.06
Administrative Assistant
Everest College
2013.11 - 2015.04
Crew Member
Round Table Pizza
2012.10 - 2013.12
Cashier
Johns Incredible Pizza
2011.09 - 2012.10
Crew Member
Round Table Pizza
2010.06 - 2011.06
Associate of Arts: Psychology -
University of Phoenix
High School Diploma -
Granite Hills High School
Associate of Science: Life Science -
Citrus College
BBA - Business Administration
California Coast University
- Crime and Intelligence Analysis Level 1
- POST Public Safety Dispatcher (Basic)
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