Dynamic Human Resources Generalist with four years of experience managing a broad range of human resource functions while serving as an on-site generalist. Supporting and guiding cross-functional team members while implementing best practices within our HR team. I serve as an HR champion in administering and advancing HR functions while acting as a resource on policy interpretation and implementation.
Overview
9
9
years of professional experience
Work History
Human Resources Generalist
State of Arizona
05.2022 - Current
Under the direction of the Human Resources Manager, I oversee FMLA and Leave of Absence full cycle. I perform professional level HR administration in the areas of leave management, employee relations, benefits administration, recruitment and selection support, onboarding and offboarding on top of HRIS entry and daily tasks as assigned. I have been recognized as the HR Generalist trainer for the last 6 months in which I help support my team and those that are coming on board and new to my team.
I review disciplinary action requests and documentation to recommend levels of discipline; preparing disciplinary action letters, memos, and performance improvement plans
I prepare personnel action forms; enter new hires, promotions, demotions, salary changes, etc., into HRIS; generating on-demand and custom reports
I manage access to and support the learning management program; conducting new hire orientation including offboarding orientation responding to a wide variety of personnel inquires; tracking fingerprint card clearances; nursing licenses; along with completing special projects, as assigned
I attend meetings and trainings relevant to areas of my HR assignment; serving as a back-up to the others on my HR team; traveling on State business; and performing other job-related duties, as assigned
City Clerk Administrative Assistant
City of Yuma
02.2018 - 06.2019
Performs basic administrative support and customer service duties within scope of authority and training; duties may vary according to job assignment
Greets the public and responds to routine inquires such as requests for
records, reports and information, make reservations and sells tickets to events
Provides customer services, information and assistance to customers and clients; answers questions and resolves issues within scope of authority
Provides clerical support, including data input, meeting minutes, correspondence, copies, and mail
Prepares, distributes, collects and inputs timesheet data for payroll in assigned area.
Human Resources/Training Specialist
Community Health Associates
07.2015 - 11.2017
Processes and updates computer data and record files for area of assignment
Arranges and sets up meetings, meeting rooms, and equipment
Processes purchase requests, invoices and other administrative forms and records, and maintains supplies inventory
Prepares and distributes training and presentation materials and program flyers
Performs basic bookkeeping and accounting functions; collects special fees and payments; maintains accounts; maintains and
balances cash drawer
Resolves routine problems encountered in performance of work assignments
Refers matters beyond the scope of authority and training to supervisor for resolution
Cross-trains in other department administrative support, technical and clerical duties
Supports the relationship between the City of Yuma and the general public by demonstrating courteous and cooperative behavior
when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, and complies with all City policies
and procedures
Maintains absolute confidentiality of work-related issues and City information; performs other duties as required or assigned
Complete the new-hire process to include background checks, reference checks, assist with new hire paperwork, including
completion of I-9, E-Verify and AZ New Hire
Conduct new hire orientation, training and on boarding by explaining
company policy and procedures and presenting all health benefits provided
Knowledge of existing and proposed federal
and state laws/regulations affecting human resources management
Review and make corrections to policies and procedures
if needed throughout the year, along with auditing employee files monthly
Coordinate, approve and monitor Live Courses for
Essential training and Relias Learning
Prepare travel requests for potential employees and coordinate moving and allowance
expenses of newly hired employees
Complete special projects by clarifying objectives, setting timetables and schedules,
conducting research, developing and organizing information and fulfilling transactions
Processing Personal Action forms or
disciplinary actions to include exit paperwork and transfers of employee positions
Attend yearly HR/Training conferences to
continue growth and education for the company
Provide presentations throughout Arizona for benefits open enrollment
and process applications effective June 1st, as well as cancel coverage's for employees whom left and enroll within COBRA for
processing
Within the HR and Training Department a variety of other office duties were assigned and completed throughout the
year.
Claims Service Specialist
Allstate Insurance
04.2014 - 07.2015
Verification of coverage and policy holder accounts including Auto and Homeowners Deductible, Medical Coverage and benefits
Preparation of checks for payment
Organize contacts with auto adjuster, body shops and lien holders per state requirements
Handle incoming and outgoing calls for Allstate Policy holders nationwide
Filing and processing of claims until closed
Assist customers with complaints as well as catastrophic circumstances
Schedule vehicle inspections to determine value of loss.