Brittny Baumann
Davis,IL
Summary
Proven success in fast paced, high pressure, physically demanding roles. A creative problem solver capable of consistently great rapport with coworkers and upper management, ensuring productive work relationships.
Overview
15
15
years of professional experience
Work History
Part Time Air Hub Supervisor
United Parcel Service, UPS
Rockford, IL
04.2022 - Current
- Oversees daily operations of ballmats, primary area or feeder wall, ensuring efficient parcel unloading/sorting and timely delivery.
- Trains and mentors new employees on safety methods and operational procedures.
- Implements process improvements, enhancing work flow throughout the inbound department.
- Collaborates with work areas throughout the building to help achieve company-wide objectives and improve overall performance.
Maintenance / Environmental Services
United Toolers Inc.
Loves Park, IL
11.2018 - 11.2019
- Participated in routine maintenance tasks such as cleaning the building, cleaning equipment, and replenishing supplies.
- Ordered supplies based on current workload.
- Gained valuable experience with forklifts, scissor lifts and other heavy duty warehouse materials.
- Performed cleaning and maintenance duties as directed.
Server
Fatt Cat Cafe
Rockton, IL
10.2015 - 07.2016
- Worked closely with managers and kitchen staff to provide above satisfactory customer service.
- Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction.
Banquet Supervisor
Hoffman House Supper Club
Rockford, IL
08.2014 - 07.2015
- Maintained a high level of professionalism and composure, even in high-stress situations.
- Provided in-depth training to new employees.
- Supervised food preparation, production, and plating, ensuring quality control.
- Efficiently operated restaurant and catering POS systems for ordering and billing.
Lead Server
Stockholm Inn
Rockford, IL
02.2011 - 07.2014
- Was in charge of all aspects of entire service team's daily operations, including delegating tasks and training new employees, while simultaneously providing excellent service to my assigned section.
- Fast, efficient use of advanced POS system.
- Consistently high sales averages.
- Responsible for safely disassembling, sanitizing and reassembling several pieces of large commercial machinery.
- Handled customer complaints with grace and poise, resolving issues as soon as possible.
- Maintained extensive knowledge of food safety and general sanitation guidelines.
Education
Emergency Medical Technology - EMT-B License -
OSF Northern Illinois Emergency Medical Services
Kirkland, IL01-2012
Pharmacy Technology - Pharmacy Technician License - undefined
Rock Valley College
Rockford, IL01-2010
High School Diploma - undefined
Hononegah Community High School
Rockton, IL01-2004
Skills
- Multi-Tasking
- Time Management
- Organization
- Professional Demeanor
- Excellent Communication
- Creative Problem Solving
- Positive Attitude
- First Aid/CPR
- Workplace safety
Timeline
Part Time Air Hub Supervisor
United Parcel Service, UPS
04.2022 - Current
Maintenance / Environmental Services
United Toolers Inc.
11.2018 - 11.2019
Server
Fatt Cat Cafe
10.2015 - 07.2016
Banquet Supervisor
Hoffman House Supper Club
08.2014 - 07.2015
Lead Server
Stockholm Inn
02.2011 - 07.2014
Pharmacy Technology - Pharmacy Technician License - undefined
Rock Valley College
High School Diploma - undefined
Hononegah Community High School
Emergency Medical Technology - EMT-B License -
OSF Northern Illinois Emergency Medical Services