Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittny Canfield

Rochester

Summary

Dynamic leader with a proven track record at Jack in the Box, excelling in customer service and workplace safety. Expert in employee training and conflict resolution, enhancing team performance and customer satisfaction. Achieved consistent results through effective decision-making and sales proficiency, surpassing production targets. High-energy focused employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business, and staff needs balanced and operations in line with targets. Reliable Shift Leader with 2+ years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Reliable Shift Leader with 2+ years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

6
6
years of professional experience

Work History

Shift Lead

Burger King
06.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.

Production Worker

Goodwill
08.2021 - 05.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Pizza Maker

Sahara Pizza
01.2021 - 09.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.

Manager

Jack in the Box
01.2019 - 03.2020
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

High School Diploma -

Onalaska High School
Onalaska, WA
07.2011

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service
  • Team motivation
  • Conflict Resolution
  • Workplace Safety
  • Work Delegation
  • Sales proficiency

Timeline

Shift Lead

Burger King
06.2024 - Current

Production Worker

Goodwill
08.2021 - 05.2023

Pizza Maker

Sahara Pizza
01.2021 - 09.2021

Manager

Jack in the Box
01.2019 - 03.2020

High School Diploma -

Onalaska High School
Brittny Canfield