Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Britton Chism

Rockwall,TX

Summary

I am a warranty representative for First Texas Homes moving to northwest Arkansas driven to contribute with impeccable work ethic and to achieve new service skills. I have experience managing a high-volume of service calls while maintaining quality and efficient work. Solid background of managing multiple task. Hard working and reliable job seeker with 8 years of experience in residential construction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warranty Technician

First Texas Homes
01.2021 - Current
  • Scheduling with contractors/trades
  • Assist with redline meetings/plans to ensure trades have a proper understanding of what needs to be completed and the timeframe
  • Measure forms for concrete slabs
  • Resolving customer disputes related to warranties, providing clear explanations of company policies and negotiating fair resolutions when necessary
  • Enhanced customer satisfaction by promptly addressing warranty claims and providing efficient solutions
  • Assist with closing meetings/walks with homeowners, builder, and quality control representatives

Electrician

IES Residential
03.2017 - 01.2021
  • Install new breakers, fixtures, plugs, and switches
  • Troubleshoot and repair at service calls and equipment
  • Develop detailed maintenance schedules for the day
  • Met with builders and homeowners to address issues and reach appropriate solutions
  • Facilitated team training procedures to align with company standards

Warehouse Manager

Home Consignment Center
01.2016 - 03.2017
  • Evaluated supplies and product inventory to check for quality and quantity issues
  • Ensure employee training on safety protocols were being met
  • Improve devil army plans with strong scheduling knowledge and organizational skills
  • Assisted customers with loading heavy/bulky items

Education

High school diploma -

Lake Dallas High School

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North Central Texas College
Gainesville, TX

Skills

  • Reliable
  • Problem-solving abilities
  • Home building experience
  • Effective customer support
  • Blueprint interpretation skills
  • Electrical installation expertise
  • Time management

Certification

  • TDLR Electrical License- 2017
  • CPR certified- 2018

Timeline

Warranty Technician

First Texas Homes
01.2021 - Current

Electrician

IES Residential
03.2017 - 01.2021

Warehouse Manager

Home Consignment Center
01.2016 - 03.2017

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North Central Texas College

High school diploma -

Lake Dallas High School

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