Britzel Delgado

Oversaw daily activities as a Walmart digital personal shopper, focusing on item selection and accurate scanning processes. Directed backroom operations by managing pick rates and ensuring efficient order fulfillment. Coordinated team efforts to verify the correct order of dispatch and maintained organization of parking stalls. Enhanced customer service experience by addressing inquiries and resolving issues promptly while monitoring team performance.

Achieved high customer satisfaction by providing efficient and understanding customer service by taking orders, as well as maintaining a clean and organized workspace. Coordinated stocking and assembly of orders while managing phone inquiries. Supervised cash handling at the register and facilitated training for new crew members on updated procedures.