Briuana Bailey
Lithia,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Ezy Living LLC, excelling in fast-paced environments. Adept at multitasking and critical thinking, I enhance customer satisfaction through effective teamwork and problem-solving. Committed to maintaining high standards and fostering positive guest experiences, I thrive under pressure while delivering exceptional service.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Ezy Living LLC
Direct Care Staff
15541 Wicked Strong St
02.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Server
Dennys Restraunt
1301 W Brandon Blvd
05.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Server
Black Rock Bar And Grill
11702 N Dale Mabry
02.2018 - 12.2018
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Host
Hard Rock Cafe
4100 George J Bean Pkwy
11.2017 - 01.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Salem High School
Virginia Beach, VASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Organizational skills
- Critical thinking
- Calm under pressure
- Organization and time management
Timeline
Ezy Living LLC
Direct Care Staff
02.2023 - Current
Server
Dennys Restraunt
05.2019 - 01.2020
Server
Black Rock Bar And Grill
02.2018 - 12.2018
Host
Hard Rock Cafe
11.2017 - 01.2018
Salem High School