Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Katerin Velasquez

Baltimore,MD

Summary

Proven Nurse Assistant at Assisting Living LLC, adept in teamwork and collaboration, significantly enhanced patient care by maintaining meticulous records and administering medications accurately. At North Point Dental Office, streamlined operations, boosting customer satisfaction. Skilled in computer use and problem-solving, consistently demonstrated flexibility and a positive attitude, contributing to improved team performance and service levels.

Overview

8
8
years of professional experience

Work History

Assisting Living LLC

Nurse Assistant
02.2024 - 09.2024
  • Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
  • Maintained accurate documentation of patient records, contributing to efficient communication among the healthcare team.
  • Administered medications as prescribed, maintaining accuracy and ensuring patient safety.

Front Desk

North Point Dental Office
03.2021 - 11.2022
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.

Cashier Team Lead

Fresh Mondays Inc.
04.2016 - 09.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Education

Associate Degree In Nursing - Human Biology

CCBC
Essex, MD

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Computer skills
  • Calm under pressure

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Trained and mentored number employees.

Languages

Spanish
Native or Bilingual

Timeline

Assisting Living LLC

Nurse Assistant
02.2024 - 09.2024

Front Desk

North Point Dental Office
03.2021 - 11.2022

Cashier Team Lead

Fresh Mondays Inc.
04.2016 - 09.2019

Associate Degree In Nursing - Human Biology

CCBC

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Katerin Velasquez