Briyana McQueen
Brooklyn,USA
Summary
Customer Service Representative with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, time management. Energetic and results-oriented with exemplary passion for developing relationships, cultivating, partnerships and growing businesses. Authorized to work in the US for any employer
Overview
8
8
years of professional experience
1
1
Certification
Work History
Academic Enrichment Coach
New York Edge
Queens, NY
11.2024 - Current
- Developed and conducted instruction to promote opportunities for students.
- Contributed to a positive school climate by actively participating in staff meetings, committees, clubs, or sports programs as required or desired.
- Taught students by selecting, developing, adapting, and implementing appropriate instructional methods and techniques.
- Promoted a culture of growth mindset among students by celebrating successes and encouraging perseverance through challenges.
Summer Camp Counselor
Italian American League
Brooklyn, NY
07.2022 - 08.2022
- Ensured safety of all children during activities through diligent supervision.
- Facilitated creative learning experiences that promoted responsible behavior.
Package Handler
United States Postal Service
Brooklyn, NY
11.2019 - 01.2021
- Sorted packages and stacked them on pallets for efficient storage.
- Ensured proper packing and loading of all packages to prevent damage.
- Reported issues to warehouse manager for prompt resolution.
TJ Maxx Sales Associate
Retail
Brooklyn, NY
07.2017 - 09.2019
- Facilitated customer item searches, improving satisfaction and store operations.
- Kept aisles meticulously organized to enhance product visibility.
- Restocked clothing regularly to maintain inventory integrity.
- Acquired valuable customer service skills through hands-on experience in retail environment.
Education
High school or equivalent - Innovation and advertising
Canarsie High School
New York, NY06.2020
Skills
- Entrepreneurship experience
- Digital marketing strategies
- Brand development
Certification
- Early Childhood Education
- July 2022 to July 2025
- Having the early childhood certificates and trainings show that you meet the requirements of being responsible in care of children and meet all clarifications of the different activities provided in the trainings
Timeline
Academic Enrichment Coach
New York Edge
11.2024 - Current
Summer Camp Counselor
Italian American League
07.2022 - 08.2022
Package Handler
United States Postal Service
11.2019 - 01.2021
TJ Maxx Sales Associate
Retail
07.2017 - 09.2019
High school or equivalent - Innovation and advertising
Canarsie High School