Job Search Status
Open to workDesired start date: Immediately
Work Type
Part TimeFull TimeLocation Preference
HybridLocation: Fredericksburg, VA, USWashington, DC
Open to relocation: Yes
Open To Work
Verified
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Briyana Wiggins
Fredericksburg,VA
Work Preference
Summary
Motivated IT student with hands-on experience in troubleshooting, system configuration, and network fundamentals. Fast-thinking problem solver who adapts easily to new technologies and excels at diagnosing hardware, software, and connectivity issues. Reliable, organized, and effective in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Shift Lead
Miller Farms Bakery
Clinton, MD
10.2024 - 04.2026
- Maintained daily production logs and operational documentation
- Tracked inventory and improved accuracy
- Coordinated team workflow in a fast-paced environment
- Supervised daily operations to ensure efficient production and quality standards
- Trained and mentored new team members on bakery procedures and safety protocols
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
Barista
Starbucks
Clinton, MD
09.2021 - 09.2024
- Assisted customers in a busy environment while providing accurate and efficient service. Operated POS systems and processed transactions with precision
- Supported troubleshooting of register and system issues to reduce downtime during peak hours
- Guided new employees on store procedures and customer service expectations
- Collaborated with team members to facilitate smooth daily operations
Food Service Worker
Morrison Healthcare Food Services
Fredericksburg, VA
07.2019 - 09.2021
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
- Maintained organized records and tracked inventory with a high level of accuracy
- Followed structured procedures to ensure consistency and efficiency in daily operations
- Supported team workflow in a fast-paced environment while meeting deadlines
- Provided customer service while maintaining professionalism and attention to detail
Education
Associate of Science - Information Technology – Networking
Germanna Community College
Fredericksburg, VA08-2026
Skills
- Technical
- Professional
- Customer Service, Team Management, Communication, Adaptability
- Problem-solving skills
- Data collection
- Task prioritization
- Team collaboration and leadership
Certification
CompTIA Network+ (In Progress)
Timeline
Shift Lead
Miller Farms Bakery
10.2024 - 04.2026
Barista
Starbucks
09.2021 - 09.2024
Food Service Worker
Morrison Healthcare Food Services
07.2019 - 09.2021
Associate of Science - Information Technology – Networking
Germanna Community College
Technical Experience
- Configured routers and switches using Cisco Packet Tracer
- Assigned IP addresses and verified connectivity
- Managed Active Directory users and permissions
- Troubleshot hardware, software, and network issues
- Active Directory, TCP/IP, DNS, DHCP, Subnetting
Additional Experience
Gaming Room Staff – Anime USA (Oct 2025)
- Assisted with technical setup and troubleshooting
- Troubleshot hardware and connectivity issues during live event operations
- Supported attendees by resolving technical problems quickly and efficiently
- Maintained organized gaming stations to ensure smooth functionality throughout the event
- Communicated clearly with team members to manage high-traffic situations