BRIYANNA MCCASTER
Phoenix,AZ
Summary
Collaborative professional with talent for fostering meaningful relationships and navigating complex situations effectively. Demonstrates patience, empathy, and persuasive communication skills.
Self-confident Juvenile Detention Officer providing juvenile offenders with needed discipline, guidance and direction. Overseeing inmate escorts, facility searches and work detail supervision. Completed at least 50 hours of officer training per calendar year.
Overview
8
8
years of professional experience
Work History
Juvenile Detention Officer
Pinal County Youth Justice
03.2025 - Current
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Observed and recorded mental and physical health of each juvenile offender.
- Completed incident reports when disorder or violence occurs.
Case Manager
Core Civic
10.2022 - 12.2023
- Educated clients on available community resources and how to access them effectively.
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.
- Assisted with planning, coordinating, and executing special events.
- Planned and coordinated fundraising events to support organizational goals.
Security Manager
American Guard Services
07.2022 - 10.2022
- Managed a team of Security Officers while providing guidance, feedback and discipline as needed.
- Conducted physical examinations of property to verify compliance with security policies and regulations.
- Developed and implemented comprehensive security policies, procedures and protocols to ensure the safety of personnel, property and information.
Security Specialist
AEPS Security
04.2021 - 07.2022
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Performed guard duties by making judgment decisions within proper policy and procedures.
Correctional Officer
GEO GROUP
11.2019 - 06.2020
- Interacted with visitors and employees in a professional manner.
- Protected property and staff by maintaining safe and secure environment.
- Interacted professionally with visitors, staff, vendors, and other individuals on site.
- Demonstrated ability to handle difficult inmates in a professional and effective manner.
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary.
- Developed excellent communication skills to de-escalate potentially volatile situations.
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed.
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary.
- Developed excellent communication skills to de-escalate potentially volatile situations.
- Responded quickly to disturbances utilizing appropriate force when necessary in accordance with departmental guidelines.
- Administered daily counts of inmates and documented for recordkeeping.
Correctional Officer
GEO GROUP
12.2017 - 07.2018
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Education
Master of Arts -
University of Phoenix
Tempe, AZ07-2025
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Phoenix, AZ03.2022
Associates of Arts - undefined
Kennedy King College-Chicago
Chicago, IL05.2014
Skills
- Client case management
- Emergency incident handling
- Management
- Reporting
- Report Preparation
- Fundraising
- Supervision
- Emergency Response Management
- Restraining techniques
Timeline
Juvenile Detention Officer
Pinal County Youth Justice
03.2025 - Current
Case Manager
Core Civic
10.2022 - 12.2023
Security Manager
American Guard Services
07.2022 - 10.2022
Security Specialist
AEPS Security
04.2021 - 07.2022
Correctional Officer
GEO GROUP
11.2019 - 06.2020
Correctional Officer
GEO GROUP
12.2017 - 07.2018
Associates of Arts - undefined
Kennedy King College-Chicago
Master of Arts -
University of Phoenix
Bachelor of Science - Criminal Justice Administration
University of Phoenix
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