Briza Ochoa
Floresville
Summary
Reliable retail cashier with a track record of staying productive, and getting things done quickly and accurately. Skilled in customer service, handling cash, and managing inventory. Known for being a strong communicator, quick problem-solver, and adaptable team player, who helps keep transactions smooth and customers happy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Cashier
Hobby Lobby
Minot
02.2025 - 05.2025
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Demonstrated strong organizational and time-management skills while managing multiple projects.
Retail Sales Associate
Spencer's Gifts
Minot
10.2024 - 04.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints with empathy and patience, resolving issues to maintain a positive store reputation.
- Participated in store promotions and marketing activities actively.
Team Member
Menards
Minot
08.2023 - 10.2024
- Demonstrated paint mixing techniques and operated mixing equipment, ensuring accuracy in color matching.
- Provided high-quality customer service across departments, addressing inquiries, and assisting with product selection.
- Licensed to work on Joe Etiquette, ensuring compliance with store standards, and enhancing customer service.
- Monitored and verified merchandise for proper prices and labels.
Supervisor
Kentucky Fried Chicken
Minot
09.2022 - 03.2023
- Completed store opening and closing procedures, and balanced tills.
- Coordinated staff scheduling to ensure adequate coverage during busy shifts.
- Trained and mentored team members on food preparation and customer service best practices.
- Supervised daily operations, ensuring adherence to health and safety standards.
Education
Bachelor of Arts - History Education
The University of Texas At San Antonio
San Antonio, TX05-2027
Bachelor of Arts - History Education
Minot State University
Minot, NDHigh School Diploma -
Willows High School
Willows05-2022
Skills
- Efficient checkout process
- Heavy lifting
- Shelf stocking
- Returns and exchanges
- Quick learner
- Team collaboration
Certification
- Driver's license
Languages
Spanish
Full Professional
Timeline
Retail Cashier
Hobby Lobby
02.2025 - 05.2025
Retail Sales Associate
Spencer's Gifts
10.2024 - 04.2025
Team Member
Menards
08.2023 - 10.2024
Supervisor
Kentucky Fried Chicken
09.2022 - 03.2023
Bachelor of Arts - History Education
The University of Texas At San Antonio
Bachelor of Arts - History Education
Minot State University
High School Diploma -
Willows High School