Brizeida Aguilera
Kenosha,WI
Summary
Dynamic professional with a proven track record at BP Gas Station Service, excelling in employee coaching and team leadership. Enhanced customer satisfaction through effective communication and conflict resolution, while driving operational excellence. Skilled in staff development and motivated teams to achieve high performance in fast-paced environments.
Training professional with solid background in mentoring and guiding teams toward achieving organizational goals. Known for fostering collaborative environment and consistently delivering results. Reliable and adaptable, with strong leadership and communication skills to navigate changing needs and ensure team success.
Responsible Supervisor Trainee with [Number] years of comprehensive experience assisting in setting and analyzing goals, projecting sales performances and promoting cooperation from team members. Logical and decisive individual committed to learning business operations and staff functions. Strong communicator recognized by management for excellent progress in training.
Overview
6
6
years of professional experience
Work History
Supervisor in Training
BP Gas Station Service
07.2023 - Current
- Achieved operational excellence through consistent monitoring and evaluation of team performance.
- Increased customer satisfaction with effective communication and timely resolution of issues.
- Established clear expectations for team members, leading to increased accountability and better overall performance.
- Improved safety standards by conducting thorough inspections and enforcing strict compliance with regulations.
- Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.
- Developed employee skills through targeted training sessions, resulting in improved job performance.
Server
Infusino Italian Restuarant
07.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Baker
Lou Perrines Gas Station
06.2020 - 07.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Sandwitch Artist
Subway
06.2019 - 12.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Education
High School Diploma -
Tremper High School
8560 26 Ave Kenosha Wi 05-2023
Skills
- Employee coaching
- Industry expertise
- Motivation techniques
- Staff development
- Employee development
- Coaching
- Team leadership
- Customer service
- Teamwork and collaboration
Languages
Spanish
Professional Working
Timeline
Supervisor in Training
BP Gas Station Service
07.2023 - Current
Server
Infusino Italian Restuarant
07.2023 - 01.2025
Baker
Lou Perrines Gas Station
06.2020 - 07.2023
Sandwitch Artist
Subway
06.2019 - 12.2022
High School Diploma -
Tremper High School
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