Brizeida Marin
Saint Louis Park,MN
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Riverland Community Health
09.2025 - Current
- Provide scheduling and registration support for patients.
- Provide interaction, wayfinding and screening to patients and visitors.
- Deliver an exceptional customer service experience to patients, families and other customers.
- Interact with patients and families in unusual and unexpected situations that may require de-escalation skills.
- Manage daily worklists and resolve assigned tasks in a timely and efficient manner.
- Obtain and documentation of required consents and regulatory documents.
- Adhere to all compliance and regulatory requirements.
- Protect patient privacy and only accesses information as needed to perform job duties.
- Complete verification of insurance eligibility and benefits
- Support price transparency by explaining patient out of pocket expenses and collecting co-pay, deductible and/or co-insurance amounts.
- Mentor and train new staff.
- Serve as first level support for peers.
- May assist leadership with work assignments and staffing.
- Participate in an on-call rotation requiring availability outside of regular business hours.
- Assist leadership team as needed with other tasks as assigned.
Senior Enrollment Counselor/Team Lead
Prodeo Academy-Columbia Heights
Columbia Heights, MN
05.2023 - 09.2025
- Lead marketing and admissions, driving enrollment success through strategic initiatives.
- Oversee 10-15 staff per event, ensuring seamless operations and effective coordination.
- Organize community outreach events, enhancing school visibility and community engagement.
- Assist in recruiting and training new staff, fostering a skilled and cohesive team.
- Support parental involvement in education, promoting collaboration and active participation.
- Spearheaded marketing strategies for programs, driving a significant increase in enrollment and enhancing program visibility.
- Analyzed enrollment data trends to refine recruitment tactics, enabling targeted outreach and measurable improvements in applicant quality.
- Coordinated with local organizations for outreach initiatives, strengthening community relationships and boosting event participation.
- Implemented training modules for staff development, fostering a culture of continuous improvement and enhancing team performance.
- Cultivated a supportive environment for parents, encouraging their active involvement in educational processes and collaborative engagement.
- Led strategic marketing initiatives, resulting in a notable increase in enrollment and enhanced program visibility within the community.
Office Manager, LG
Landscaping LLC
Richfield, MN
03.2019 - 10.2023
- Coordinate leads to maintain project flow, enhancing operational efficiency and consistency.
- Optimize office tasks for seamless daily operations, improving workflow and productivity.
- Ensure professional client interactions, increasing customer satisfaction and retention.
- Update QuickBooks and CRM records accurately, ensuring data integrity and reliability.
- Manage appointments with Google Calendar, optimizing time management and scheduling.
- Implemented a structured scheduling system, leading to enhanced project flow and improved operational consistency across all teams.
- Payroll and tax preparation.
Executive Administrative Assistant
St. Louis Park Public Schools
Saint Louis Park, MN
07.2017 - 05.2023
- Managed payroll and supply orders via SAP, ensuring precise and timely processing.
- Coordinated key events, optimizing organizational efficiency and enhancing communication.
- Facilitated HR communications, improving staffing response times and operational flow.
- Supported staff with compensation claims, ensuring swift and effective resolutions.
- Tracked COVID-19 vaccinations, contributing to a safer school environment.
- Streamlined payroll processes in SAP, achieving timely and accurate payments that enhanced employee satisfaction.
- Collaborated with HR to refine staffing procedures, resulting in quicker hiring cycles and better-fit candidates.
- Maintained comprehensive records of compensation claims, ensuring prompt resolutions and adherence to compliance standards.
Office/Billing Manager
Align Chiropractic Clinic
Minneapolis, MN
03.2011 - 07.2017
- Coordinate patient schedules to minimize wait times, enhancing clinic efficiency.
- Maintain patient records with confidentiality, ensuring accurate documentation.
- Manage inventory and order supplies, guaranteeing clinic readiness.
- Assist in therapeutic exercises, contributing to patient recovery.
- Support marketing efforts by engaging in community events, increasing clinic visibility.
- Streamlined billing processes to enhance accuracy and reduce claim rejections, resulting in improved revenue cycle efficiency.
- Coordinated with healthcare providers to ensure seamless patient billing and care integration, fostering stronger interdepartmental relationships.
- Maintained precise financial records and facilitated audits, ensuring compliance with regulations and safeguarding sensitive information.
Education
Associate's degree - Liberal Arts (Nursing) Nursing (Associate)
Normandale Community College Champlin Park High School
Bloomington, MN05-2011
Skills
- Time management
- Customer service
- Multitasking and organization
- Office management
- Calendar management
- Event coordination
- Executive support
- Administrative support
Certification
Driver's License
Languages
English
Multilingual
Spanish
Timeline
Patient Access Representative
Riverland Community Health
09.2025 - Current
Senior Enrollment Counselor/Team Lead
Prodeo Academy-Columbia Heights
05.2023 - 09.2025
Office Manager, LG
Landscaping LLC
03.2019 - 10.2023
Executive Administrative Assistant
St. Louis Park Public Schools
07.2017 - 05.2023
Office/Billing Manager
Align Chiropractic Clinic
03.2011 - 07.2017
Associate's degree - Liberal Arts (Nursing) Nursing (Associate)
Normandale Community College Champlin Park High School