Summary
Overview
Work History
Skills
Timeline
Generic

Brock Buck

Pocatello,ID

Summary

Excited about the oppertunity to return home to my work family at Neo Home Loans, where I spent eight fulfilling years developing my skills and contributing to a team I deeply value. With a strong commitment to excellence, I am eager to bringing my best self every day and grow alongside this organization again. Hope to resume a similar position with renewed energy, ready to support the company’s goals with the same dedication that has shaped my career so far.

Overview

10
10
years of professional experience

Work History

Owner/Pilot Car Driver

Country Roads Piloting
04.2024 - Current
  • Improved client satisfaction by providing professional and courteous customer service throughout each transport project.
  • Maintained detailed logs of all trips, including mileage, fuel consumption, and expenses, contributing to accurate reporting and budget management.
  • Reduced risk of accidents by maintaining high levels of alertness and adhering to all traffic laws during long-distance transports.
  • Answered, scheduled, and responded to reservation calls.

Mortgage Processor & Senior Associate Processor

Josh Mettle Group, Now DBA NEO Home Loans
02.2015 - 07.2023
  • Conducted thorough credit analysis, income verification, and ratio calculations to assess borrower eligibility.
  • Expertly navigated lender and investor systems for accurate loan submissions.
  • Ensured compliance with investor guidelines, facilitating smooth underwriting approvals.
  • Maintained an impeccable pipeline by meticulously tracking loan progress and communication logs.
  • Coordinated with clients and third-party vendors to request essential documentation, such as bank statements, appraisals, title insurance, flood determinations, and homeowners' insurance.
  • Assisted in obtaining and reviewing vital loan documentation such as employment verification, IRS transcripts, title packages, home Insurance, assets statements, and rental verification's.

Skills

  • Customer Relations
  • Mortgage Software Proficiency
  • Income and Credit Analysis
  • Excellent Client Service
  • Team Collaboration
  • Organizational Skills
  • Time Management
  • Attention to Small Details
  • Educated on Various Loan Types ( Conv,FHA,FNMA, VA, Jumbo, etc)

Timeline

Owner/Pilot Car Driver

Country Roads Piloting
04.2024 - Current

Mortgage Processor & Senior Associate Processor

Josh Mettle Group, Now DBA NEO Home Loans
02.2015 - 07.2023

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Brock Buck